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Visit Tri‑Cities, the area’s visitor and convention bureau, will incorporate the students’ ideas in its future planning, says Michael Novakovich, the president and chief executive officer.

The audit, created by a WSU Tri‑Cities business professor, identifies components within a winery that enhance customer experience.

Not everyone can say they’ve learned things from a 105-year-old or have strolled around the block with a nonagenarian. But Amanda Ransom (’14 HBM), a business office manager specialist at Aegis Living in Seattle, has moments in her day when she gets to do this and discuss what life is truly about with people who have lived through historic times.

While studying hospitality business management in the WSU Carson College of Business, Lydia Terjeson (’17 HBM) was struck by the appeal of a career in the senior living industry, where she could create lasting relationships with clients.

A new WSU survey shows visible sanitization efforts remain a priority for American consumers considering eating out or staying in a hotel in June and July.

On what seemed to be a normal morning at her home in Alexandria, Virginia, Vice Admiral (ret.) Raquel Bono, a 2015 graduate from the Carson College of Business Executive MBA online program, likely thought the chances of going back to work just six months into retirement were slim—until friends began texting and calling her to say Washington’s governor’s office was looking for someone to take charge of hospital surge capacity.

More than half of respondents said they will wait at least three months or longer before traveling and staying at hotels again, and the majority preferred to take scenic road trips or visit beaches and lakesides.

Swanger, founding director of the WSU Granger Cobb Institute for Senior Living, will join a panel of experts to present “Safeguarding Residents and Caregivers During COVID‑19″ on Wednesday, June 3, at 11 a.m.

The return-to-business guide developed for the Washington Wine Institute includes recommendations on winery procedures for dine-in service, employee safety and health, cleaning and sanitation and more.

Christina Chi was recently named a fellow by the International Association for China Tourism Studies for her contributions to the field.

The students are seeking to patent their Zephyr Mattress, a mattress targeted to people with mobility or sleep issues, and to launch a company. The students recently earned a second-place finish in this year’s Northwest Entrepreneur Competition with their mattress design and business idea.

The Carson College of Business honored its outstanding faculty, staff and graduate students during an annual awards event May 4 at Washington State University in Pullman.

The project is the brainchild of two WSU employees who were looking for ways to help households needing food assistance while also supporting Pullman restaurants.

Next spring, Robert Crossler and his family will board a plane to Romania, where they will live for five months while he teaches a class on information security from a business perspective.

A leading hospitality scholar, Jenny Kim joined the School of Hospitality Business Management in 2002 and teaches service operations management, travel and society, and other business courses.

Owen Boreson is the 2020 recipient of the Delbert J. Hayes Scholarship from the Carson College of Business at Washington State University.

Beta Alpha Psi’s in-person competition in Seattle was canceled because of COVID-19, but that didn’t stop a team of Carson Cougs from winning first place.

Marlowe, who leads the wine and beverage business management program at WSU Tri-Cities, was named for his strong contributions in teaching, service and research, as well as his ongoing industry connection over his five years with WSU.

The Carson College of Business has canceled the Spokane Power Breakfast and annual Business Plan Competition as part of WSU’s ongoing response to the COVID‑19 public health emergency.

Recognition as Clinton Fellows came after Nam Nguyen and Aaron Ramadan submitted a lengthy business proposal outlining their plan for a handheld device that guides students through a session of meditation in response to mental health stresses.

Byron Marlowe will teach and conduct research at the IMC University of Applied Sciences beginning in March 2021. The four‑month experience will support Marlowe’s ongoing research project identifying best practices for winery tasting room experiences throughout the world.

Jordan Graham and Nam Nguyen were the only students from a Washington university to be among the federation’s 50 Most Promising Multicultural Students of 2020.

Tim Mulligan, chief human resources officer of late Paul Allen’s Seattle-based holding company Vulcan Inc., will be the keynote speaker for the Washington State University Tri-Cities Carson College of Business Point to Success Fundraising Brunch on March 7.

When she is not on the court or in the classroom, Jovana Subasic, a business student and women’s basketball player from Serbia, finds the time to help other international student-athletes make the transition to life in America.

She will present “What a Journey! Did I Choose the Path or Did the Path Choose Me?” during the annual Burtenshaw Lecture, 1:25 p.m. Thursday, Feb. 27, in the CUB auditorium on the WSU Pullman campus.

The Bellhop was a longstanding fundraiser that ran from the 1940s to the 1980s and was revived in 2017. The event will begin at 5:30 p.m. in the CUB Senior Ballroom. The public is invited.

He wants to ensure the quality of undergraduate programs, growing SHBM’s research reputation and collaboration opportunities and strategically differentiating programs to meet the needs of students and industry.

The tournament invite and growing participation from WSU students statewide has the university’s official Esports Club optimistic about its future as a collegiate force in competitive video gaming.

By keeping their initial concerns quiet, would-be whistleblowers gain time to gather facts, verify information, assemble like-minded allies and reduce the risk of retaliation for speaking up, a recently published WSU paper indicates.

Sandra Hayes, the wife of WSU alumnus Delbert Hayes, created the endowed scholarship to honor her husband’s memory by supporting Clarkston High School graduates.