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Carson College of Business Technology Support

Technology support

Help for all things technology-related

The Carson College Office of Technology is a technology resource for faculty, staff, and students.

Services

Maintenance of faculty/staff computers

The Office provides direct computer support for all Carson College-owned computers. This service includes the installation and troubleshooting of software and hardware as well as technical consulting. Faculty and staff members may report any technology-related problems or concerns by emailing cb.help@wsu.edu.

Facilities support

Office of Technology staff support and maintain the technology in various facilities in Todd Hall, including support for research and eClasses and database/web accounts for MIS courses.

Videoconferencing

GoToMeeting videoconferencing service is available to departments and faculty for meetings, classes, and special events.

Useful forms

Event Planning Form:

To ensure a professional and effective event within the Carson College of Business, it is highly recommended to fill out an Event Planning Form. Technical support provided by the Office of Technology may include video conferencing, video streaming, video recording, projector access, temporary laptop provisioning, and card swipe readers. To ensure the necessary technological requirements are met, the Event Planning Form should be filled out and submitted to the Office of Technology (Todd 126) at least 30 business days in advance. The form will be processed accordingly within 48 hours of submission.

New Employee Form (Permission Modification Request):

To expedite the process of acquiring technology and assigning permissions to new employees, the Office of Technology requires a New Employee Form be filled out as soon as their official employment appointment has been confirmed. The request will need to be validated by the departmental administrative assistant. Turnaround time for permissions-only requests should take 48 hours and 30 days or more for requests involving acquisition of new equipment.

Equipment Loan Form:

To contribute to the productivity of the staff and faculty of the Carson College of Business, the Office of Technology is able to loan digital devices. The equipment provided by the OT may include laptops, desktops, audio/video cables, adapters and more. To borrow a device, an employee must fill out an Equipment Loan Form, which are available online or in physical form. A submission to the Office of Technology (Todd 126) is recommended at least 30 business days in advance to ensure the availability of the requested device. The form will be processed accordingly within 48 hours of submission. 

Creative services

Print Center (Todd 201)

A print center is available for use by all Carson College departments. It provides faculty, staff, and doctoral students with a convenient, inexpensive resource for prints and copies. Please refer to the print center page for more information, and online submission form.

Design services

Services provided to departments include:

  • Print and web design
  • Web forms
  • SharePoint sites and applications
  • Presentations, banners, displays, signage, and PowerPoint presentations
  • Todd Hall digital signage and touch screen content
  • Event filming and photography
  • Video production and editing
  • Training: We can teach department administrators and content creators how to use the style and layout features of Microsoft Word and PowerPoint, and Adobe InDesign to create editable documents

Submit all requests to ccb.design@wsu.edu.

Student resources

The Office of Technology makes computing resources such as software, printing access, and documentation available to CCB students, along with light technical support. Graduate students can make appointments to receive support for WSU-issued equipment and Ph.D. consulting on research.

Computer requirements

MBA and Masters of Accounting students are required to have their own wireless laptops. We encourage other students to purchase their own wireless laptops.

Suggested laptop requirements:

  • Intel Core I-series processor (i3/i5/i7)
  • 8 GB of RAM
  • Windows 8 Pro
  • DVD reader/burner

We recommend Windows-based computers instead of Apple, because most of the software used by faculty and students is Windows-based. If you are a Mac user, you can use Bootcamp to run Windows 8 Pro on your computer, or you can use a third-party product like parallels, VMWare Fusion, or VirtualBox.
To set up your laptop or access the wireless network, visit http://infotech.wsu.edu

Resources

  • Web space
  • Microsoft
  • .NET accounts
  • SQL database accounts
  • Statistical software applications
    • SPSS
    • MiniTab
    • SAS
    • STATA
  • WRDS Datasets
    • AuditAnalytics
    • Bank Regulatory
    • Blockholders
    • CBOE Indexes
    • COMPUSTAT
    • COMPUSTAT Trial
    • CRSP
    • CUSIP
    • DMEF Academic Data
    • Dow Jones
    • Eventus
    • FDIC
    • Fama French and Liquidity Factors
    • Federal Reserve Bank
    • KLD
    • PHLX
    • Penn World Tables
    • SEC Order Execution
    • Thomson Reuters
    • WRDS SEC Analytics Suite
    • Zacks Trial
  • Other data sets
    • SDC M&A
    • SDC New Issues
    • SDC Joint Ventures
    • DataStream
    • com IB Estimates and Street Events
  • Printing access
  • File space
  • SharePoint team sites
  • Print and copy services
  • Graphic and web design
  • Scanning

Contact

Office of Technology

Todd Hall 126
Hours of operation: 8 a.m.-5 p.m.
509-335-9517
Fax: 509-335-3851
CB.help@wsu.edu

Washington State University