Skip to main content Skip to navigation
Dividend The official online magazine of the Carson College of Business

Research & Popular Press March 2017

“Smartphones Increase Exposure of Company Information“

Robert Crossler, assistant professor of information systems, discusses steps that can reduce the likelihood of data compromise in his article published in the February 16, 2017, edition of the Spokane Journal of Business.

“Bellevue Collection Revitalizes the Retail Experience“

Robert Harrington, professor of Hospitality Business Management and Wine Business Management at WSU Tri-Cities, discusses the Bellevue Collection’s innovative approach to retail in his article published in the February 14 issue of the Puget Sound Business Journal. Harrington discusses how restaurant and hospitality industries can encourage two-way communication with customers at every stage of the guest experience in “Wine and the Art of Hospitality” published in the December 16, 2016, issue of TableTalk Northwest.

“WSU’s Hunter Reaches out to Spokane Businesses“

Chip Hunter, dean, discusses plans to make the WSU Carson College of Business into a model business school for the Pacific Northwest in his article published in the November 17, 2016, issue of the Spokane Journal of Business.

“Understand the law: ‘Ban-the-box’ and Background Checks“

Kristine Kuhn, associate professor of management, information systems and entrepreneurship, discusses how organizations can solicit criminal history to improve chances of hiring the best candidates in her article published in the December 16, 2016, issue of the Vancouver Business Journal.

“Washington Researchers Examine ESL Preparation in Hospitality“

Jenni Sandstrom, hospitality business management clinical assistant professor, and Mark Beattie, program coordinator and clinical assistant professor at WSU North Puget Sound at Everett, discuss their research to identify the gaps that exist between what immigrant workers know prior to entering the hospitality sector and what they need to know to be successful in their new positions in their article published in the January 30, 2017, edition of Lodging Magazine.

“Three Steps Managers Can Take to Address Same-sex Conflict“

Leah Sheppard, assistant professor of management, information systems, and entrepreneurship, discusses her research indicating that conflict among women in the workplace is often interpreted more negatively than conflict among men in her article published in the October 14, 2016, issue of the Vancouver Business Journal.

“John Wick Suffers Extreme Workplace Rage, Psychologist Says“

Tom Tripp, associate dean for academic programs, discusses the psychology of workplace revenge as it relates to John Wick, a character in Keanu Reeves’ films, in his article published in the February 13, 2017, issue of Invest Entertainment.

March 2017 New Hires

Stacey Smith-Colon is a new academic and student success advisor in the Carson Center for Student Success. She is a first generation college student and earned her B.A. in history from the University of Idaho. Her background includes significant experience with developing, implementing, and evaluating curricular and co-curricular student programming designed to strategically affect access, retention, and completion in higher education. Most recently, she was the associate director of Bridge Idaho at the University of Idaho College of Education.
Chanc Hiatt is the new system administrator in the Office of Technology. He was previously employed with WSU facilities operations as an electrician for four years and for two years as a computer systems administrator. He has over 20 years of experience in switching, routing, server administration, virtual environments, and supporting users. He earned his B.S. in management information systems from the University of Idaho with emphasis in computer science and networking technologies. He looks forward to providing “above and beyond” service for the employees he supports.
Justin Hope is the new front-end web developer in the Office of Technology. He’s worked as a designer for the OT since August 2015 and recently joined the OT as a full-time staff member. He received his B.S. in computer information technology, with an emphasis in visual technologies from Dixie State University, in St. George, Utah. As the front-end web developer, he works closely with faculty members and staff to design web pages and websites for various Carson College departments as well as the college’s online alumni magazine, eDividend.
Stephanie Rink (’02 Neuroscience) is the new assistant to the dean. She came to Pullman after being principal assistant to the Vice Chancellor for Finance and Administration at WSU Vancouver. She earned her bachelor’s degree from WSU and her MBA from Marylhurst University. She loves to spend her free time with her husband and two daughters, running, and reading.
Nathan Roberts (’08 History) is a data analyst in the Dean’s Office, providing custom data analysis and reporting of student and faculty data and managing the college’s business research agenda. He has worked as a writer, editor, content manager, and data analyst at several companies on the Palouse.  Most recently, he worked as a research analyst for Decagon Devices Inc. He has also worked in M.A.S.C. building digital collections and in teaching and volunteer service across WSU. Originally from Texas, Roberts attended Austin College and earned his B.S. with honors in economics with a focus on the post Cold War Military-Industrial Complex. He came to WSU for his master’s, studying European socialism.
William Souders is a new academic and student success advisor in the Carson Center for Student Success. He came to the Pullman campus with 18 years of experience in higher education, having served as a graduate instructor with Eastern Washington University and lastly as academic dean for ITT Technical Institute in Spokane WA. He received his B.S. in applied mathematics from University of Oregon and his M.S. in mathematics from Eastern Washington University.
Cat Taylor (’16 English) is the Carson College’s digital measures administrator. She came to the Office of Technology as a graduate assistant in 2015, and after earning her M.A. in English, joined the team full-time. In her role as digital measures administrator, she enjoys working with faculty to help them showcase and report on their academic contributions and accomplishments using DM’s Activity Insight software.

Dean’s Message December 2016

Dear Friends, As a college, we are committed to providing transformational experiences that serve our students for life. And this means every student who is willing and able to do the work we expect. Higher education is an amazing path to opportunity. For many of us, this path was made possible in part by gifts from those who came before us. Those of us who have received this gift in turn have the opportunity—some would say the responsibility—to pay that gift forward. » More ...

Research & Popular Press December 2016

nancyswanger_resized

“WSU’s Senior Housing Management Class Grows“

Nancy Swanger, director of the School of Hospitality Business Management and associate dean, discusses what makes the school’s senior living course successful and attractive to students interested in the senior housing management niche in her article published in the February 11, 2016 issue of the Spokane Journal of Business.
KD Joshi

“How Black Men, Vets are Uniquely Qualified for STEM Jobs“

K.D. Joshi, professor of management, information systems and entrepreneurship, discusses how military veterans and black men, two groups that have previously lacked opportunities in STEM fields but possess unique soft skills, can meet the need for a larger, skilled workforce across the state of Washington in her article published in the February 19, 2016 issue of the Puget Sound Business Journal.
MistieJosephson

“Free Student Consultancy Helps Farrar’s Bistro Grow“

Mistie Josephson, Business Growth MAP manager, WSU Vancouver, describes how MAP students helped Farrar’s Bistro, a neighborhood grill, achieve an 18 percent growth in revenue in her article, published in the April 29, 2016 issue of the Vancouver Business Journal.
Iis Tussyadiah

“Co-working spaces may help fuel local tech industry“

Iis Tussyadiah, associate clinical professor of hospitality business management, WSU Vancouver, discusses the demand for co-working space in her article, published in the June 3, 2016 edition of the Vancouver Business Journal.
jane-cote_editclaire-latham-edit

“Addressing Ethical Conflicts Directly in the Workplace: Frameworks are Available for Handling Such Issues,“

Jane Cote, academic director of the Carson College of Business, WSU Vancouver, and Clair Latham, associate professor of accounting at WSU Vancouver discuss how to respond when values or ethics are challenged in the workplace in their work, published in the July 14, 2016 issue of the Spokane Journal of Business.

“Workplace Conflict and Bringing Voice to Your Values“

Cote and Latham are also featured in their work, published in the July 15, 2016 issue of the Vancouver Business Journal.
DoganGursoy-profile

“Non-GMO Menu Items Can Earn Higher Markups“

Dogan Gursoy, professor of hospitality business management, discusses his study that found customers will pay extra to eat restaurant meals free of genetically modified ingredients in his article, published in the July 28, 2016 issue of Restaurant Hospitality.
jeff-joireman-edit

“Are You Present or Future Oriented?“

Jeff Joireman, associate professor of marketing, discusses how spending habits and financial responsibility can be influenced by whether a person is present or future oriented in his article, published in the August 26 issue of the Vancouver Business Journal.
davidsprott_resized

“All Facets of Faculty“

David Sprott, senior associate dean for faculty, research, and international programs, and Andrew Perkins, associate professor of marketing, discuss strategies to help faculty manage workload and contribute research in his work, published in the August 19, 2016 issue of BizEd.
University faculty and staff

“Northwest Wine Schools Embrace Business Coursework“

Robert Harrington, professor of hospitality business management, discusses the Wine Business Management Certificate in his article published in the September 21, 2016 issue of Wines & Vines. The certificate is also featured in Sip Northwest Magazine and in Washington Tasting Room Magazine.
Suzi Billington

“18 Ideas for Campus Career Center Events and Services“

Suzi Billington, director of the Carson Center for Student Success, discusses strategies the Carson Center uses to help students productively use wait time leading up to the fall career expo in the article, published in the September 30, 2016 issue of University Business.