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Dividend The official online magazine of the Carson College of Business

December 2021 – New Hires

Joseph Scott Gladstone is an assistant professor (career track) in the Department of Management, Information Systems, and Entrepreneurship at WSU Everett. Gladstone’s research explores management development and education for Indigenous people. He previously taught at the University of New Haven and New Mexico State University, and he founded the Native and Indigenous Peoples Caucus in the Academy of Management. Gladstone earned his doctorate in business management at New Mexico State University. Prior to his academic career, he managed tribal public health programs. He is an enrolled member of the Blackfeet Tribe in Montana and a recognized descendent of the Nez Perce Tribe.
Michael Gotch is the college’s development coordinator for annual giving. In this role, he focuses on strengthening the Carson College’s annual giving program and supporting the development team. Gotch previously worked for the University of Idaho, where he was the direct mail and digital engagement coordinator for the annual giving team. Gotch and his family are excited to be new members of the Cougar family.
Khan Haque is an assistant professor (career track) in the Department of Finance and Management Science. He received his doctorate in industrial engineering from the University of Texas at Arlington (UTA) in 2018. He worked at UTA from 2019 to 2021 as a post-doctoral research fellow in the Center on Stochastic Modeling, Optimization, and Statistics and as an adjunct professor in the Department of Industrial, Manufacturing, and Systems Engineering. His research interests include discrete-event simulation, statistical modeling, and data analytics. In his free time, he enjoys traveling and experiencing nature.
Elora Irby (’21 Mktg., Int. Busi., Honors) is a student engagement coordinator for the Carson Center for Student Success. During her senior year, she worked as a student engagement assistant for the Amplifier Program, which transitioned to a full-time position. A first-generation college student, Irby studied abroad in South Korea and took part in the Carson EDGE program. She enjoys exploring the area with her border collie during her free time and tending to her collection of houseplants.
Alec Pappas is an assistant professor in the Department of Marketing and International Business. Pappas grew up in Boca Raton, Florida, and graduated from Florida State University with his bachelor’s and doctorate degrees. Before pursuing his doctorate, Pappas lived in Philadelphia, where he worked as a mortgage closer, and he later moved back to Florida for an account manager position at a tech firm managing websites for international companies. In his free time, he enjoys hiking and photography.
Victoria Reibenspiess is an assistant professor in the Department of Management, Information Systems, and Entrepreneurship. She earned her bachelor’s degree in business administration and economics and her master’s degree in business informatics from Goethe University in Frankfurt, Germany. She earned her PhD in management information systems at the University of Innsbruck in Austria. Her research interests include digital innovation, IT identity, actors in innovation management, user adaptations, and platform design.
Hans Schnabel is the undergraduate enrollment manager in the Office of the Dean. He previously worked as an academic and student success advisor at the Carson Center for Student Success. His educational background includes a bachelor’s degree in business administration and management from Eastern Washington University, and a master’s degree in human rights and international politics from the University of Glasgow.
Ryan Sommerfeldt is an assistant professor in the Department of Accounting, where he teaches data analytics and managerial accounting. He earned his bachelor’s and master’s degrees from Brigham Young University, and his doctoral degree from the University of Illinois at Urbana-Champaign. Prior to earning his doctoral degree, Sommerfeldt worked on the advisory team at Squire and Company, PC, and owned a landscaping company. His research lies at the intersection of managerial accounting and audit and has been published in top-tier accounting journals. In his free time, he enjoys sports and spending time with his family.
Tracey Spencer is an academic advisor in the Carson Center for Student Success. Her goal is to help students grow as professionals and individuals through strategic academic planning and participation in high-impact experiences. As a first-generation college student, Spencer is excited to bring experience in student services as well as a passion for educational access and retention to the Carson College team. When not in the office, she likes to escape into the mountains, where she enjoys hiking, backpacking, and photography.
Tony Thompson (’09 Social Sci.) is an assistant professor (career track) for the School of Hospitality Business Management. Since January 2015, he has taught professional development courses (HBM 101 and 401) and has mentored students in professional development. Thompson’s background includes event planning, customer service, sales, and business development. He was a three-year letter winner (tight-end and long snapper) for the WSU football team from 2006 to 2009. He received his online MBA from Western Governors University.
Ao Wang (’21 PhD) is a visiting assistant professor of finance at WSU Vancouver. She enjoys research and is passionate about teaching. Her research focuses on mutual fund managerial skills and performance. She taught Introduction to Financial Management and Intermediate Financial Management before joining WSU Vancouver.

August 2021 – New Hires

Miguel Inzunza has joined the Carson Center for Student Success as the new undergraduate business student recruitment coordinator. He is a former WSU College of Veterinary Medicine recruiter and previously worked in student affairs at Walla Walla Community College and Lewis-Clark State College. He is a first-generation college graduate and is passionate about making college accessible to all students. He and his wife have three teenage children, and he enjoys staying active with outdoor pursuits.

March 2021 – New Hires

Alex Soberanes (’19 Hist.) is an academic advisor at the Carson Center for Student Success. He is a first-generation college graduate and as an undergraduate, worked with first year and first-generation students as a peer mentor through Multicultural Student Services and the Office of Academic Engagement. In this free time, he enjoys watching anime, spending time with his dog, and tending to his plant collection.
Corey Sutter (’13 Psych., ’15 MA Poli. Sci.) is an academic advisor at the Carson Center for Student Success.  Sutter previously worked for the University of Iowa in the Center for Diversity and Enrichment, supporting Native American, Asian American, and first-generation students and teaching classes on education inequity in the United States. He most recently worked at Spokane Community College, where he worked with foster youth and underrepresented student populations.

December 2020 – New Hires

Sung Ahn will continue to serve as associate dean for International Programs and will also step in as director of the International Business Institute, replacing Jessica Cassleman who retired from the college in June.

Lisa Baden is the administrative manager at the Carson College of Business at WSU Vancouver. Baden has experience in several areas of higher education, from student services to event planning to curriculum development. Most recently, Baden worked with Clark College’s community education program developing noncredit offerings. Prior to that, she worked with the University of Oregon Portland as a program manager for the College of Design.

Tim Baker, associate professor of decision science, will become the academic director for the Carson College of Business at WSU Tri-Cities after his return from sabbatical.

Bitty Balducci is an assistant professor in the Department of Marketing and International Business. Before pursuing her doctoral degree at the University of Missouri, Balducci worked in the nonprofit sector, growing philanthropic support at the University of Montana Foundation and the American Cancer Society. In her research, Balducci explores the science behind sales interactions.
Read more about Balducci.

Jeremy Beus is an associate professor in the Department of Management, Information Systems, and Entrepreneurship. He received his doctorate and master’s degree in industrial-organizational psychology from Texas A&M University and his bachelor’s degree in psychology from Brigham Young University-Idaho. His primary research interests include organizational climate and workplace safety. Beus is an associate editor at Human Performance and his research has been published in a variety of journals.
Read more about Beus.

Azam Boskabadi is a career track assistant professor in the Department of Finance and Management Science. She earned her doctorate in industrial, manufacturing, and systems engineering at the University of Texas at Arlington. Her doctoral studies included research projects in mathematical modeling, operations research, supply chain network design, and block chain.
Read more about Boskabadi.

Asa Brown is the new assistant director for the Center for Entrepreneurial Studies and an instructor in the Department of Management, Information Systems, and Entrepreneurship. Brown previously worked for WSU’s Innovation and Research Engagement Office and the Office of Commercialization. Before he and his family moved to the Palouse in 2016, he worked for a mobile-app development company called Area360 Inc. Brown graduated from Florida State University with a bachelor’s degree in English literature, a juris doctorate, and a master’s degree in sport management. He is a licensed, practicing attorney in the state of Washington.

Michelle Carter is an associate professor in the Department of Management, Information Systems, and Entrepreneurship. She is a first–generation college graduate who earned her doctorate in management information systems from Clemson University. She is joining the Pullman faculty after spending three years as a faculty member at WSU Everett, as well as other institutions including the University of Alabama, the University of Washington, and the University of Nebraska Omaha. She is chair of the Association for Information Systems committee on diversity and inclusion.
Read more about Carter.

Kevin Chase is an assistant professor in the Department of Marketing and International Business with an industry background in business-to-business sales and business-to-consumer sales. He previously taught at the University of Kentucky and Clemson University, working to develop undergraduate education to prepare students for careers in sales. His research focuses on complex organizational buying and selling processes using both qualitative and quantitative exploration.

Robert Crossler was appointed chair of the Department of Management, Information Systems, and Entrepreneurship last spring.

Jeremy Cox is a career track assistant professor in the Department of Management, Information Systems, and Entrepreneurship. He has a bachelor’s degree in mathematics from the University of Oregon and an MBA from the University of Utah. He has worked as an actuary building mathematical models to quantify risk. He has also worked on loss models for banks and predictive models for customer behavior for a marketing company. During his doctoral studies, he has explored topics such as social entrepreneurship, nonprofits, franchises, and cognitive and behavioral strategy.
Read more about Cox.

Nicholas S. Delaney is the senior director of development for the Carson College. Delaney (’03 Soc. Sci.) brings more than 32 years of combined experience in senior management, business, financial services and fundraising to the role. He holds certifications as an investment management analyst and a private wealth advisor. Delaney previously worked for the University of Virginia Darden School of Business, deepening alumni relationships and support in the Seattle metropolitan area, Bay Area, and other U.S. regions.
Read more about Delaney.

Joan Giese, clinical associate professor of marketing at WSU Tri-Cities, will take on a supplemental role as director of lifelong learning for the Carson College, helping to organize pilot ventures into professional non-credit education offerings.

Sue Gill, former chair of the Department of Accounting, is now the director of the Honors and Business Leadership and Innovation Experience, the Carson College program for students in the Honors College.

Susan He is a career track assistant professor of finance at WSU Vancouver. She spent eight years teaching economics at WSU before completing her second doctoral degree in finance. She earned her first doctorate at Washington University in St. Louis. Her area of research includes econometrics, the use of statistical and mathematical models to describe economies.
Read more about He.

Jacob Jaggi is an assistant professor in the Department of Accounting, where he teaches intermediate accounting courses. His primary research interests include corporate governance, debt contracting, and monitoring mechanisms such as auditing and audit committees. Prior to earning a doctorate at the University of Arizona, Jaggi worked as an internal auditor, controller, and U.S. Securities and Exchange reporting analyst, and in several industries, including agriculture, manufacturing, mining, and non-profit.
Read more about Jaggi.

Richard Johnson is an associate professor in the Department of Management, Information Systems, and Entrepreneurship. He received a bachelor’s degree in business from Indiana University, an MBA from Virginia Tech, and a doctorate in information systems from the University of Maryland. He has held faculty positions at the University of Central Florida, the University of South Florida, and the University at Albany—State University of New York. Most recently, he was department chair and director of the human resource information systems program at the University at Albany.
Read more about Johnson.

Donna Paul is the new academic director for the Carson College at WSU Vancouver, replacing Jane Cote, who retired from that role.

Chase Potter is an assistant professor in the Department of Accounting. He earned his bachelor’s and master’s degrees in accounting from the University of Utah, and did his doctoral work at Washington University in St. Louis, Missouri. His research focuses on how politics affect the financial reporting environment and provides insights for the Financial Accounting Standards Board and the U.S. Securities and Exchange Commission on the costs and benefits of including non-financial information in financial statements.

Roy Suddaby is a professor of management at the Carson College of Business, where he has a half-time appointment. He is also the Winspear Chair of Management at the Peter B. Gustavson School of Business, University of Victoria, Canada. Suddaby is an internationally regarded scholar of organizational theory and institutional change. His work has contributed to the understanding of the critical role of symbolic resources—legitimacy, authenticity, identity, and history —in improving an organization’s competitive position.
Read more about Suddaby.

Benjamin Warnick is an assistant professor of entrepreneurship at WSU Vancouver. His research focuses on the psychology of entrepreneurs, including their passion, emotions, and well-being. Warnick earned his doctorate in entrepreneurship and strategic management from Indiana University’s Kelley School of Business.
Read more about Warnick.

Bernard Wong-on-Wing is the new chair of the Department of Accounting.

Joann Zhang is an academic coordinator at WSU Vancouver. She has numerous years of experience with academic advising and diversity-related initiatives in higher education. She previously worked at Clackamas Community College and University of Oregon. She is a first-generation college graduate and first in her family to earn a master’s degree, which was from Oregon State University in education in college student services administration.

August 2020 – New Hires

Blythe Howell is the new office assistant in the Department of Management, Information Systems, and Entrepreneurship. She received her bachelor’s degree in English from the University of Idaho in 2014. Before coming to WSU, she worked as an office assistant for a pediatric occupational therapy clinic in her hometown of Boise. She took a job in 2016 at WSU’s Department of Crop and Soil Sciences, where she continues to work part-time as the manager of the wheat and small grains website. In her free time, Howell enjoys knitting sweaters, photography, reading, and taking road trips around the Pacific Northwest with her husband.

Dipra Jha is an associate professor and the new assistant director of the School of Hospitality Business Management. Before coming to WSU, he was an associate professor of practice and the director of global engagement for the Hospitality, Restaurant and Tourism Management program at the University of Nebraska–Lincoln. During his tenure there, Jha conceptualized and helped build a 154-room, Four Diamond teaching and research hotel on the Nebraska Innovation Campus. He was previously an assistant professor of hospitality and tourism management at North Dakota State University.

Sheena Kerr is the new office administrator for the Carson Center for Student Success. While new to WSU and higher education, she says “I have always been a Coug fan!” Kerr previously spent more than 20 years in the early education field and is eager to use her operational management experience in her new role at the Carson Center. She was born and raised on the Palouse and enjoys spending time at her family’s farm outside of Colton. She and her husband have three daughters and enjoy camping and spending time with family and friends.

Lisa Wood is the administrative assistant for the Department of Marketing and International Business. Practically a Pullman local at this point, she moved here in 2001 to study zoology and psychology at WSU and has stayed ever since. After graduating with a bachelor of science degree in zoology in 2006, she worked as an office manager at a local dental practice. Outside of work, Wood enjoys spending time with her son, playing outdoors, and teaching yoga.

Coming in December, more profiles on new faculty hired in 2020.