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Dividend The official online magazine of the Carson College of Business


Poets&Quants ranked online MBA and executive MBA programs from Washington State University’s Carson College of Business as No. 12 in their 2021 rankings of The Best Online MBA Programs moving up from No. 16 in 2020.


Oscar (Hengxuan) Chi, a doctoral student in hospitality business management, has three research articles accepted for publication. “Interactive Effects of Message Framing and Information Content on Carbon Offsetting Behaviors,” in press at Tourism Management, is coauthored by doctoral student Gregory Denton and Professor Dogan Gursoy. “Tourists’ Attitudes towards the Use of Artificially Intelligent (AI) Devices in Tourism Service Delivery: Moderating Role of Service Value Seeking,” in press at Journal of Travel Research, is coauthored by Gursoy and Professor Christina Chi. “Reminiscing Other People’s Memories: Conceptualizing and Measuring Vicarious Nostalgia Evoked by Heritage Tourism,” in press at Journal of Travel Research, is coauthored by Chi.
Doctoral student Kelvin Chiang has received a Seattle Times/Blethen Family Student Access Fund Scholarship. Chiang’s doctoral studies are in hospitality business management with a research focus in senior living.
Curtis Cohen is president of the Associated Students of Washington State University for the 2020–2021 academic year. He is a senior studying finance.
Dominic Devengenzo received a $1,000 scholarship and Alex Lagaay earned a $500 scholarship from the Carson Center for Student Success for videos that showed themselves singing the WSU Fight Song. The videos were part of a challenge issued to new students during the Week of Welcome.
Andrew Hansen
Samantha Kelley
The WSU Pullman chapter of Beta Alpha Psi placed third in the “Best Practices” category at Beta Alpha Psi’s national meeting in August. Samantha Kelley (’20 Acc.) and Andrew Hansen recorded a presentation that the judges reviewed.
Yoonsoo Nam was the winner of the 2020 Dr. Bong-Soo Lee Memorial Scholarship, which is awarded to a doctoral student by the Korea-America Finance Association for achievements in research. Nam is a doctoral candidate in finance.
Business students at WSU Everett were part of interdisciplinary teams that worked on problem solving for clients including Boeing and Fluke Corp. Electrical engineering students designed product prototypes, business students produced marketing plans and sales pitches, and communication students created videos and infographics for the final presentations to clients.


Jonathan Jackson Jr. (’15 PhD Mgmt & Op.) has received a research excellence award from the Providence College School of Business in Rhode Island, where he is an assistant professor in the Department of Finance.
Don Shearer (’98 Bus. Admin.) is the new senior associate vice president for constituent development units for WSU Advancement. He is responsible for the fundraising operations of the University’s individual colleges, campuses and programs, as well as other advancement initiatives. He will work with the advancement leadership team to identify philanthropic priorities, set system-wide fundraising goals, and help instill fundraising best practices across WSU.
Xun Xu (’15 PhD Mgmt. & Op.) received recognition for his teaching and research at California State University, Stanislaus, where he is an associate professor of operations management. He was the recipient of the 2021 Instructional Innovation Award at the Annual Conference of the Decision Sciences Institute. His submission was entitled, “Using Uncertainty-sense Embedded In-class Games to Teach Operations Management-related Courses.” Xu also received a 2020 College of Business Administration publication award from Cal-State, Stanislaus, and a Cal-State Transportation Consortium research grant for a commuter study.


Michelle Carter, associate professor in the Department of Management, Information Systems, and Entrepreneurship, is the lead author of two papers: “IT Identity: A Measure and Empirical Investigation of its Utility to IS Research” and “Information Technology Identity: A Key Determinant of IT Feature and Exploratory Usage,” published in the September issues of the Journal of the Association for Information Systems and MIS Quarterly, respectively. Carter is also a consultant and leading anti-implicit biases training on a project that recently received a $1 million National Science Foundation ADVANCE Partnership award to increase gender equity within the Association for Information Systems and information systems in academia.
Robert Crossler, Philip L. Kays Distinguished associate professor and chair of the Department of Management, Information Systems, and Entrepreneurship, received a $200,000 grant from the National Science Foundation for research related to contact tracing and privacy issues during COVID-19. The research focuses on the barriers to family adoption of contact tracing apps, and how family members negotiate their differences and influence each other in making decisions about disclosure. Crossler will work with research collaborators from Virginia Tech on the project.
Kunter Gunasti, assistant professor in the Department of Marketing and International Business, has two research articles accepted for publication. “Effects of Search, Experience, and Credence Attributes Versus Suggestive Brand Names on Product Evaluations” was accepted by European Journal of Marketing. “How Language Affects Consumers’ Processing of Numerical Cues,” was accepted by Journal of Consumer Behavior.
Dipra Jha, a career track associate professor and assistant director of the School of Hospitality Business Management, has been nominated for the Nebraska Tourism Friend of Tourism Award in recognition of his efforts to promote and develop tourism in that state. Jha spent eight years at the University of Nebraska–Lincoln before joining the Carson College.
Read more about Jha.
Hana Johnson, an assistant professor in the Department of Management, Information Systems, and Entrepreneurship, received a 2019 Outstanding Article award from Group & Organization Management for her research paper entitled “Team Psychological Safety and Conflict Trajectories’ Effect on Individual’s Team Identification and Satisfaction.”
Jeff Joireman, professor and chair of the Department of Marketing and International Business, is the coauthor of research about non-voluntary tipping in restaurants, “The Role of Blocked Gratitude in Non-Voluntary Tipping,” published in Journal of Services Marketing. More than 50,000 people read a WSU news release detailing his research.
Alex Kier, an assistant professor in the Department of Management, Information Systems, and Entrepreneurship at WSU Vancouver, has a paper accepted in the Journal of Business Venturing. “Entrepreneurial Imaginativeness and New Venture Ideation in Newly Forming Teams” was coauthored by Jeff McMullen of Indiana University.
Byron Marlowe, Don Smith Distinguished Professor and director of the Wine and Beverage Business Management program at WSU Tri-Cities, received a Thesis Advisor award at the WSU Honors College commencement December 12. The award honors faculty who have gone above and beyond the call of duty to make a difference in the college careers of students. Marlowe worked with Honors College graduate Annika Roberts on her thesis “Examining Wine through Personality Types: Vinotype and Enneagram.” Marlowe was recognized for his outstanding support in assisting with Roberts’s proposal development, mentoring throughout the thesis development, and coaching on oral presentation. “I’m so thankful for the professors that have encouraged me in my research regarding the world of hospitality and wine,” says Roberts. “I’ve gotten hands-on experience in research through my thesis, and I have built great relationships.”
Andrew Perkins, an associate professor in the Department of Marketing and International Business, coauthored “Addressing Global Warming Denialism: The Efficacy of Mechanism-Based Explanations in Changing Global Warming Beliefs” in Public Opinion Quarterly. The research found that a large portion of the population did not understand the greenhouse gas effect, the process underlying global warming. After a watching a short carton on the greenhouse gas effect, belief in human-caused global warming increased, particularly among conservatives who were low in scientific literacy.

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