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Dividend The official online magazine of the Carson College of Business


Chuck Munson

Chuck Munson, professor of operations management, will receive the Sahlin Faculty Excellence Award for Instruction, the highest teaching award for WSU. He has received consistently high student teaching evaluation scores over his career and has created new courses including a business modeling elective that has grown to exceed 100 students per year. He revamped the masters of business administration (MBA) program in Pullman, updated the Carson College of Business PhD program, and helped create and revise the University’s learning goals for the baccalaureate. Munson is coauthor of the market’s top-selling operations management textbook. He is a founding advisory board member of the WSU Teaching Academy and a recipient of the Carson College of Business Outstanding Faculty Teaching Award (twice) and MBA Professor of the Year Award (twice).


Dogan Book coverDogan Gursoy, professor of hospitality, is a co-editor of Collaboration in Tourism Businesses and Destinations, a handbook that provides insights into the benefits of partnering with key tourism, travel, and leisure stakeholder groups.

Robert Harrington.Hospitality Management

Robert Harrington, professor of hospitality and wine business management at WSU Tri-Cities, contributed research expertise to a new book on beer pairing: Beer Pairing: The Essential Guide from the Pairing Pros by Julia Herz and Gwen Conley (2015) Voyageur Press, Minneapolis, Minnesota. Harrington was also ranked 30th among the top researchers in the world in a recently published study, “Assessing Faculty Productivity by Research Impact: Introducing Dp2 Index.” Assessment was based on the number of scholarly citations, published works, and time between research being published.

Jeff joireman

Jeff Joireman, associate professor of marketing and international business, was appointed associate editor for the Journal of Environmental Psychology and had three papers accepted for publication: Joireman, J., Liu, R., & Kareklas, I. (in press). Images paired with concrete claims improve skeptical consumers’ responses to advertising promoting a firm’s good deeds. Journal of Marketing Communications; Mulder, M. R., & Joireman, J. (in press). Encouraging the gifting of charity via charity gift cards: A self-determination theoretical account. Journal of Nonprofit and Public Sector Marketing; and Joireman, J., Grégoire, & Tripp, T. (in press). Customer forgiveness in response to service failures. Current Opinion in Psychology: Consumer Behavior.

Darrel Muehling

Darrel Muehling, chair and professor of marketing and international business and coauthor Ioannis Kareklas wrote a research article “Addressing the Texting and Driving Epidemic: Mortality Salience Priming Effects on Attitudes and Behavioral Intentions,” that was recently named “Best Article” in the Journal of Consumer Affairs for 2014.

Iis Tussyadiah

Iis Tussyadiah, associate clinical professor of hospitality business management at WSU Vancouver, received the Best Paper Award for her research paper “Strategic Self‐Presentation in the Sharing Economy: Implications for Host Branding” at the ENTER2016 eTourism Conference held recently in Spain. Organized by the International Federation for Information Technology and Travel & Tourism (IFITT), the conference offers a worldwide and unique forum for attendees from academia, industry, government, and other organizations to actively exchange, share, and challenge state‐of‐the‐art research and industrial case studies on the application of information and communication technologies to travel and tourism.


L to R: Katherine Brandenstein and Emily Willard

WSU student entrepreneurs Emily Willard of Everett, Wash., and Katherine Brandenstein of Woodinville, Wash., won first place and $10,000 in the inaugural, regional Health Innovation Challenge at the University of Washington on March 3. Willard and Brandenstein are in a Carson College of Business joint senior capstone class and cofounded “Engage,” a biotech startup. They presented prototypes of SafeShot, a lid that attaches to a multi-use medicine injection vial to sterilize the needle each time it enters the vial.
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WorldTour StudentsInternational experience is an important part of the Carson College curriculum and enables students to meet their degree requirements, expand their cultural understanding, and gain the international perspective needed to be successful in today’s global society. The Carson Center for Student Success developed the annual World Tour event to introduce students to the many international experience programs offered by the Carson College of Business. Students learn about programs to China, Greece, Italy, Ireland, Korea, Spain, Tanzania, Thailand, and many other countries.  Students have the opportunity to meet faculty leading these trips and talk to students who had previously attended.

The Carson Center also hosted the Certification Celebration to celebrate and recognize its newest members.  Dean Chip Hunter recognized the 221 students who recently certified into Carson College of Business majors: accounting (48), entrepreneurship (6), finance (41), hospitality business management (27), international business (21), management information systems (14), management (24), marketing (38), and wine business management (2).


Ismail Karabas1

Ismail Karabas, doctoral candidate in the Department of Marketing and International Business, received the Graduate and Professional Student Association Excellence Award in Teaching Assistance, fall 2015. The award recognizes teaching assistants who have a strong commitment to students and go out of their way to ensure that students achieve academic success.

Lu Lu
Professor Kaye Chon, Hong Kong Polytechnic University School of Hotel and Tourism Management, Lu Lu, and Professor “Michael” Ok, Temple University.

Hospitality business management doctoral students Lu Lu, Li (Lexi) Pan, along with Dogan Gursoy, hospitality professor, received a Best Paper Award at the Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism for their research paper “Developing a Destination Brand Personality Scale of China.” The award was sponsored by Asia Pacific Journal of Tourism Research

Alli Pullin
Alli Pullin
Darby Mackenzie
Darby Mackenzie

Hospitality students in the WSU National Society of Minorities in Hospitality chapter (NSMH) recently attended the national conference in Washington, D.C. NSMH is the premier professional organization for hospitality students and addresses diversity, multiculturalism, and career development. Alli Pullin, hospitality senior, received the $1,500 Starwood scholarship. Darby Mackenzie, hospitality senior, was elected as national communication director and will serve on the 2016-2017 NSMH national board. The WSU chapter earned the Most Traveled Chapter Award recognizing those that made their mark on the industry by attending various industry events.

Jenni Sandstrom
Jennifer Sandstrom
Dennis Reynolds
Thomas Maier
Thomas Maier

Hospitality business management doctoral student Jennifer Sandstrom, along with Thomas Maier, associate professor of hospitality, University of San Francisco, and Dennis Reynolds, dean and Barron Hilton Distinguished Chair, University of Houston, Conrad N. Hilton College, received second place for their research paper “Multi-Unit Efficiency Assessment and Multidimensional Polygon Analysis in a Small, Full-Service Restaurant Chain” at the 2015 ICHRIE Penn State Research Reports Competition.

L to R: Advisor Ron Pimentel, Micah Harpel, Honor Stevenson, Eric Lambert, Kenneth Marshall, Sydney Hickey, Emily Viz. Not pictured: Brett Ellibee, Peter Collier, Cameron Sanborn, Aleksey Kruglikov
L to R: Advisor Ron Pimentel, Micah Harpel, Honor Stevenson, Eric Lambert, Kenneth Marshall, Sydney Hickey, Emily Viz. Not pictured: Brett Ellibee, Peter Collier, Cameron Sanborn, Aleksey Kruglikov

The WSU-Vancouver MAP program received the 2015 AASCU Excellence and Innovation Award in the Regional and Economic Development category for their project “Business Growth Mentor & Analysis Program” in November. For the past four years, the Carson College of Business professional sales program at WSU Vancouver has been named among the top 50 collegiate sales programs in the United States by the nonprofit nationwide Sales Education Foundation.


Photo by Yishan Chen/Argonaut
Photo by Yishan Chen/Argonaut

Linda (Afflerbach) Campos (’86 Accounting) was recently named as the new controller at the University of Idaho. Her responsibilities involve financial management and reporting. After graduating from WSU, she worked in Pullman as a CPA for a few years before moving into a career in financial management for nonprofit organizations. She later moved to Boise, where she spent 12 years with the Idaho Education and earned an MBA.  Most recently, she worked in Washington D.C. for the National Education Association. Read more at

Mike Dreyer 2016

Michael Dreyer (’85 Psychology, ’86 MBA) was named chief operations officer of Silicon Valley Bank in November 2015. Dreyer leads global technology and infrastructure teams and oversees SVB’s core operations, enterprise project management, client service, and information technology teams. He also joined the Board of Directors of Finisar in December 2015. Read more at

Tom Drumheller

Tom Drumheller (’75 Hotel & Restaurant Administration), owner and Escape Lodging CEO, is constructing The Lodge at Columbia Point on the edge of the marina in Richland, Washington. The first-of-its-kind boutique hotel will have 82 rooms, each named after a local winery or region, such as Walla Walla. Wineries will be asked to do a social hour in the evenings. The lodge will feature a tasting room, fire pit, fireplace, and more places to mingle and is slated to open in November 2016. Read more at

Karina Barajas

Karina Barajas de Garibay (’07 Management & Operations, ’10 MED) is the principal assistant to the chief of staff and operations at WSU Tri-Cities’s Office of the Chancellor. She credits WSU immensely for her career development and opportunity to earn her master’s in higher education while working full-time. The experience and knowledge she gained during her first role in the HRS office prepared her to take and pass the Professional in Human Resources (PHR) exam and earn her national credentials.

Anthony Ha

Anthony Ha (’85 Hotel & Restaurant Administration) was appointed general manager of Hyatt Regency Suzhou and area vice president. Ha began his career with Hyatt in 1986 at Hyatt Regency San Francisco, followed by an assignment at Hyatt Regency Macau. After that, he worked with various hotels in mainland China, Hong Kong, and Micronesia before rejoining the Hyatt family in February 2011. He became the opening general manager for Hyatt Regency Qingdao in August 2011 and became area vice president in April 2015. Read more at

Jim Hansen

Jim Hansen (’84 Hotel & Restaurant Administration) has been appointed senior vice president of sales and local marketing at Hyatt Vacation Ownership (HVO). He is based in HVO’s headquarters in St. Petersburg, Florida. An industry veteran with more than 25 years of experience, he is responsible for all sales activities, as well as local marketing at Hyatt Residence Club’s six current sales centers in the continental United States. In addition, he oversees all sales and local marketing activities associated with new projects as they come online. Read more at

Hospitality Business Management student Jessica Murray.

Jessica Murray (’15 Hospitality Business Management), used the crunch of quinoa, a popular new superfood, to put an international award-winning twist on a Brazilian snack. She won first place in the American Association of Cereal Chemists International’s 2015 Student Product Development Contest. Jessica is a first-year graduate student in the WSU/University of Idaho School of Food Science. See more at