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Dividend The official online magazine of the Carson College of Business


Washington State University Vancouver was recognized by the Sales Education Foundation as a “Top University for Professional Sales Education” for 2017. The listing identifies the Carson College of Business’ Professional Sales Certificate program as one of the best in the country for preparing students for professional selling careers. The program helps students from a variety of disciplines develop the skills needed for any type of persuasive communication. Collaboration with local businesses provides students with experience-based learning. It is the tenth consecutive year WSU Vancouver has made the list.
The 2016 issue of Dividend, the Carson College of Business alumni magazine, received the following CASE District VIII Communications Awards recognizing excellence in marketing, communications, and advancement among the 130+ member institutions within DVIII.

Alumni Publications – Bronze Award

Cover Design – Bronze Award

Individual Illustrations/Photo-illustrations – Gold Award


Thirty-six students in the WSU Vancouver Professional Sales Certificate program competed in the second annual UPS Virtual Role Play Sale Competition, participating in role playing over the internet and selling UPS and services categories. Emily McCoy, a marketing and advertising major, received first place. Ryan Moeller (’17 Socio.) received second place, and Samantha Ballard, a business administration and marketing major, received third place.

2017–2018 ASWSUTC Vice President Zachary Harper (left), ASWSUTC President Israa Alshaikhli. Photo by Maegan Murray.
WSU Tri-Cities hospitality major Zachary Harper was selected as the vice president of the Associated Students of WSU Tri-Cities for the 2017–18 school year. Harper formerly served as ASWSUTC’s director of finance. He is excited to step into a larger leadership role as vice president. “I’ve had such a great experience serving with ASWSUTC, and I’m now excited to work side-by-side with ASWSUTC president Israa Alshaikhli to continue to improve our campus and our community,” he says. One of the team’s largest initiatives in the upcoming year will be transitioning the student government into the new student union building while maintaining the current student lounge as a student-centered space. Harper also received the WSU Tri-Cities Rising Star Award recognizing leadership, involvement, and overall activism, during the WSU Tri-Cities Evening of Excellence celebration.
Research by Ismail Karabas, a doctoral student in the Department of Marketing and International Business, recently won the Best Student Paper Award at the national Marketing Theory and Practice Conference. His work showed that business patrons who overhear and observe other customers’ unresolved complaints from less favorable attitudes toward the business. Karabas’ research found that a management apology eliminated the negative response toward the firm but not toward the employees. Karabas also placed first in the Administrative & Information Systems Section 2017 Graduate and Professional Student Association Research Exposition. He received a scholarship in the amount of $1,000 and a commemorative plaque.
MBA candidate Josh Hawkinson (’17 Mgmt. & Op.) was selected as the 2016–17 Pac-12 Men’s Basketball Scholar-Athlete of the Year. A two-time CoSIDA Academic All-District honoree and three-time Pac-12 All-Academic Team member, Hawkinson is one of ten finalists for this year’s Lowe’s Senior CLASS Award which recognizes notable achievements in four areas of excellence: community, classroom, character, and competition. This season, Hawkinson earned Second Team All-Pac-12 honors while being one of two conference players to average a double-double during the regular season at 15.6 points and 10.1 rebounds per game. He became WSU’s career rebounding leader and only the 13th player in conference history to reach 1,000 career boards.

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Executive boards from both NSMH and AKPsi and guest speaker Leanne Ralstin, first row, left.
This year, National Society of Minorities in Hospitality (NSMH) partnered with Alpha Kappa Psi (AKPsi) to put on the spring semester’s NSMH Etiquette Dinner. Over 100 people attended, including members from both clubs, hospitality students from the Pullman and WSU North Puget Sound at Everett locations, advisors, and WSU hospitality leadership. Students learned dinner etiquette with a three-course plated meal while networking and enhancing their business professionalism.

From left Aaron Selburg, AJ Garza, Grace Jones, Tim Ekberg at the NW Insurance council meeting.
The generosity of Tim Ekberg (’92 Fin.), director of commercial and agribusiness field operations at COUNTRY Financial, and Kenton Brine, president of Northwest Insurance Council, supported two students to attend the Northwest Insurance Council’s annual meeting and keynote panel discussion in Seattle this past June. Grace Jones, a math major minoring in business and economics, and AJ Garza, an accounting/finance major, each received a $1,000 scholarship. Jones is from Seattle and completed a summer internship with The Standard, a Portland insurance firm. She plans to graduate in May 2018 and pursue her career in the Pacific Northwest. Garza is a fifth-year senior from Othello and plans to graduate in December 2017. He expects to work in accounting and finance for an insurance company in western Washington.


Devon Meister (’14 EMBA), a major in the United States Air Force Reserves, contributed a guest article “Tips for Finding the Right MBA” in, offering several tips on choosing an online graduate program. She has served the Air Force for 13 years in a variety of roles from pilot to meteorologist to project manager. She is a pilot for the 53rd Weather Reconnaissance Squadron Hurricane Hunters.
Bahae Samhan (’16 Inf. Sys.), an assistant professor in his first year at Illinois State University, received several recognitions including the 2016 COUNTRY Financial Faculty Scholar Award supporting equipment, research, or salary; the Wilma Jean Alexander Technology Innovation Faculty Award supporting teaching, research, conferences, or salary; and two research grants totaling $5,000.


Executive Chef Jamie Callison’s recipe for a St. Patrick’s Day feast was featured in the March 14, 2017, issue of the Spokesman Review. The article “Savor St. Patrick’s Day with Recipes from WSU’s Executive Chef Jamie Callison” highlights a complete menu featuring house-brined corned beef brisket encrusted with honey and three kinds of mustard; cabbage cooked with caramelized onions, bacon, and herbs; butter-basted new or Yukon Gold potatoes; and Irish soda bread.
Callison was also recognized for his role in WSU’s Feast of the Arts dinner series, which received a CASE 2017 Circe of Excellence Gold Award, the only Circle of Excellence award given to WSU this year.
Jane Cote, associate professor of accounting and academic director of the Carson College of Business at WSU Vancouver, and Claire Latham, associate professor of accounting at WSU Vancouver, received the 2017 Outstanding Research Award awarded by the American Accounting Association for their paper, “Developing Ethical Confidence: The Impact of Action-Oriented Ethics Instruction in an Accounting Curriculum” published in the Journal of Business Ethics. They also received the Outstanding Author Contribution in the 2017 Emerald Literati Network Awards for Excellence for their paper “Peer-to-Peer Implementation of an Action-Oriented Ethics Framework in the Introductory Accounting Sequence” in Advances in Accounting Education: Teaching and Curriculum Innovations.
Joe Cote, marketing professor emeritus, WSU Vancouver, received the 2017 American Marketing Association Sales SIG Excellence in Research Award for his article “Does the Customer Matter Most? Exploring Strategic Frontline Employees’ Influence of Customers, the Internal Business Team, and External Business Partners,” published in the Journal of Marketing, 80 (1): 106-123. The award recognizes the author(s) of a professional selling and/or sales management article, published during the previous year that has made a significant contribution to the sales discipline.
Robert Crossler, assistant professor of management, information systems, and entrepreneurship, received the Journal of Information Systems’ inaugural Best Paper Award for his paper, “Understanding Compliance with Bring Your Own Device Policies Utilizing Protection Motivation Theory: Bridging the Intention-Behavior Gap.”
Kim Houser, clinical assistant professor of business law, and Debbe Sanders, professor of accounting at WSU Vancouver, published “The Use of Big Data Analytics by the IRS: Efficient Solutions or the End of Privacy as We Know It?” in the Vanderbuilt Journal of Entertainment and Technology Vol XIX: 4:817. The paper examines privacy issues resulting from the IRS’s big data analytics program as well as the potential violations of federal law.

Chip Hunter, dean (center), with ISA incoming vice president John Paul MacDuffie (left), Wharton School, University of Pennsylvania, and outgoing president Peter Berg (right), Michigan State University. Photo by Ravi Madhavan.
Chip Hunter, dean, was appointed president of the Industry Studies Association, an international organization comprised of scholars from a wide variety of disciplines who are committed to academic research on industries. Industry scholars focus on learning about the market and firm institutions in the industry or industries they study. Members engage with industry practitioners through direct observation at a plant, firm, or establishment level to gain a broad and deep basis of understanding about the subject of their analysis. Their research makes important contributions not only to academic knowledge, but also to industry practice and public policy.
Associate Professor of marketing Jeff Joireman’s 2013 research paper “The Psychology of Social Dilemmas: A Review” published in Organizational Behavior and Human Decision Processes is recognized as the top cited paper since 2012, with 206 citations to date in Google Scholar. Joireman has also been appointed coeditor-in-chief of the Journal of Environmental Psychology, along with professor Florian Kaiser of Otto-von-Guericke-Universität Magdeburg, Germany. The Journal of Environmental Psychology is the leading international journal in environmental psychology.
Department of Management, Information Systems, and Entrepreneurship faculty members Thomas Allison, assistant professor, and Arvin Sahaym, associate professor, were invited to serve on the Journal of Business Venturing editorial board as faculty experts. The journal provides a scholarly forum for sharing useful and interesting theories, narratives, and interpretations of entrepreneurship.
Babu John Mariadoss, associate professor in the Department of Marketing and International Business, was selected as a faculty fellow for the University’s Honors College. Faculty fellows are very involved educators who make a remarkable impact on Honors College students and initiatives. Their areas of specialization, and even where they are located, points to the broad scope of the faculty who teach and mentor WSU students. Their three-year appointments started May 16.

Left, Logan Mayes, Victor Charoonsophonsak, Marie Mayes, Kellen Mayes, Rueben Mayes.
Marie Mayes, director of the WSU Center for Entrepreneurship, received the ASWSU Exceptional Professor Award. The award recognizes her outstanding work as the director of the center, which supports innovation and business venture creation efforts by WSU faculty and students. ASWSU Senator for the Voiland College of Engineering and Architecture Victor Charoonsophonsak, who nominated Mayes, says Mayes was absolutely critical in providing him and his business partner with advice on their rural milk pasteurization thermometer project and helping them coordinating with the WSU Paul G. Allen School for Global Animal Health. “Mayes granted us the opportunity to travel to Tanzania for initial prototype testing and customer validation of our thermometer, an experience for which my team will be forever grateful,” he says. “She continuously goes above and beyond to help all of the Business Plan Competition teams she advises be successful. As a result, these teams perform well at outside competitions and showcase what amazing things Cougs are capable of accomplishing.”
Chuck Munson, professor of operations management in the Department of Finance and Management Science, is the new PhD program director for the Carson College. He has a long history with graduate programs in the college and doctoral programs in particular.
Tom Tripp, associate dean of academic programs, and coauthors Lixin Jian and Tahira Probst published “Research: The More Essential Your Job is to Your Company the Happier You’ll Be,” in the May 10, 2017, online issue of the Harvard Business Review. Their paper examines what an organizational lynchpin looks like and the benefits and costs of being in a lynchpin role. A core lynchpin position is one that offers critical, irreplaceable resources—that is, without these resources an organization could not achieve its primary goals and mission.

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