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Dividend The official online magazine of the Carson College of Business


Carson College of Business Portraits Lu Lu, a recent hospitality business management PhD graduate, received the 2015 Chinese Government Award for Outstanding Self-financed Students Abroad, sponsored by the Ministry of Education of the People’s Republic of China. The award recognizes the academic excellence of Chinese doctoral students studying overseas and is granted to 500 candidates from 32 countries. >>Read more.
Cesar Ritz studentsA group of 27 WSU/Cèsar Ritz Colleges Switzerland students, under the guidance of hospitality Associate Professor Christina Chi, successfully passed the Certification in Hotel Industry Analytics (CHIA) exam and earned the CHIA distinction in March 2016. CHIA is the leading hotel-related certification for university students graduating from hospitality and tourism programs. This certification recognizes recipients have a thorough knowledge of the foundational metrics, definitions, formulas, and methodologies are used by the hotel industry. The CHIA certification for students and professors is being jointly offered by the American Hotel and Lodging Educational Institute, the International Council on Hotel, Restaurant, and Institutional Education and the Smith Travel Research.
WSU NorthPugetSoundEverettCommencementOn May 15, WSU North Puget Sound at Everett held the inaugural commencement ceremony for students at the newest Washington State University campus. While 40 students had previously graduated through campus programs, it was the first time a local commencement ceremony celebrated the achievements of North Puget Sound students. There were 54 graduates from the mechanical engineering, electrical engineering, hospitality business management and integrated strategic communication programs. >>Read more

Four student teams were recognized in March for outstanding work in the WSU Vancouver Business Growth Mentor and Analysis Program

Outstanding Growth Assessment Projects

Drake Striping and Painting
Outstanding Growth Assessment Project, Drake Striping & Painting. From left to right: Nathan Drake (client), Scott Wallace (student), Kyle Yeung (student), Rohny Saylors (professor).
Drake Striping & Painting does pavement marking. The student team did a business assessment and created recommendations for increasing efficiencies, accounting solutions, and branding—some of which were adopted before the spring semester ended.

  • Justin Jenks, 2016
  • Connor Peterson, 2016
  • Caleb Steinborn, 2016
  • Scott Wallace, 2016
  • Kyle Yeung, 2016
Industrial Training International, Inc., Woodland provides crane, rigging, load handling training and consulting to corporate clients and individuals. Students focused on recommendations to help the company meet its aggressive growth goals.

  • Mathias Descombes, 2016
  • Amanda Judisch, 2016
  • Jason Park, 2016ood

Industrial Training Inc. Wolf
Outstanding Growth Assessment Project, Wolff Specialties. From left: Doug Steck (professor), Dan Wolff (client), Nathanial Exum (student), John Scheidt (student), Penny Wolff (client), Tatyana Mosh (student), Marion Bateman (student), Gerald Zsenyuk (mentor).
Wolff Specialties is an automotive repair company that specializes in alternative fuel conversions for auto gas. The student team focused on organizational and operational recommendations and created a quote-configuration tool, a forecasting tool, and a draft employee handbook.

  • Marion Bateman, 2016
  • Nathaniel Exum, 2016
  • Tatyana Mosh, 2016
  • John Scheidt, 2016
Outstanding Growth Assesment Projects

Sellberg's Tavern
Outstanding Marketing Project, Sellberg’s Tavern. From left: Jim Collins (client), Colleen Collins (client), Kassi Rebello (student), Amber Bristow (student), Mike Pawlowski (mentor), Sean Curry (student).
Sellberg’s Tavern was established in 1934 and considers itself Vancouver’s “Cheers.” The student team recommended specific brand wording, structure, pricing, and a realistic timeline that could be easily implemented.

  • Amber Bristow, 2016
  • Antonio Cotero-Martinez, 2016
  • Sean Curry, 2016
  • Jake Morr, 2015
  • Kassi Rebello, 2015
Businesses that would like to apply for Business Growth MAP services may call 360-546-9533 or email New projects begin in late August.
Carson College Three Minute Thesis Winners:
Joseph Taylor Three Minute Thesis (3MT®) is a research communication competition developed by The University of Queensland. PhD students have three minutes to present a compelling oration on their thesis and its significance. 3MT is not an exercise in trivializing or ‘dumbing-down’ research, but challenges students to consolidate their ideas and research discoveries so they can be presented concisely to a non-specialist audience.

First Place: Joseph Taylor is a recent information systems PhD graduate. His advisor was Professor K.D. Joshi. Taylor’s academic research interests focus on crowdsourcing and the use of technology to create business value. His thesis is titled “Crowdsourcing IT Work: A Three-fold Perspective from the Workers, Buyers and Platform Providers.”

Carson College of Business Portraits Second Place: Lu Lu is a recent hospitality business management PhD graduate. Her advisor was Professor Dogan Gursoy. Lu’s research comprises consumer behavior in food and beverage consumption, culture and tourists’ destination experience, and consumer complaining effort. Lu’s thesis is titled “Diner’s Experience with Sustainable Menu Offerings at Restaurants and Promotion Strategies Through Menu Renovations.”
Carson College of Business Portraits People’s Choice: Skyler Masaji King is a recent marketing PhD graduate. His advisor was Associate Professor Jeffrey Joireman. King’s research interests focus on how temporal concerns predict consumer behaviors in many domains, for example financial decision-making, health behavior, and environmental behavior. His thesis is titled “Product Recalls Conceptualized as a Social Dilemma.”
Dr. Kreck and students
Hospitality business management students visited with Emeritus Professor Lothar Kreck in his new home at Rockwood South Hill in Spokane. The students were on a three-day field trip for the senior living class.
MBA students_Boise trip
From left: David Bucannon, Beau Bremer, Anthony Robbins, Kate Colbert, Christopher Rose

Three current and two future MBA students, along with Pullman MBA Director Mauricio Featherman, spent a day in Boise Idaho meeting with Micron business analytics managers, supply chain analytics, HR analytics, and data scientists. Every student was interviewed for summer internships and full-time placements.


Tanya Beaulieu Tanya Beaulieu, (’15 Management Information Systems) assistant professor at the Utah State University Jon M. Huntsman School of Business, recently received the AIS Doctoral Student Service Award. The award recognizes doctoral students who have performed exemplary service that has contributed significantly toward the success of journals, conferences, and programs. Beaulieu received the award for her three-year service as managing editor of the Journal of the Association for Information Systems. “Being asked to serve as the managing editor of our association’s flagship journal is an honor not afforded to many PhD students. When given the opportunity, I willingly accepted and have enjoyed my time serving the editor-in-chief, Suprateek Sarker (University of Virginia), and our discipline. I have especially enjoyed getting to know many top scholars in the field,” says Beaulieu.
Dana Olson Danna Olson (’12 Management Operations) opened SafeFire Indoor Shooting Range, a new state-of-the-art shooting and retail facility located in Camas, Washington. The business offers 27 air-conditioned individual lanes, safety and instructional courses for all ages, and a retail sales area. The facility focuses on the safe use, safe handling and safe storage of firearms. SafeFire is Olson’s first business and provides area hunters and sports shooters with an indoor, year-round facility.


Iis Tussyadiah
Iis Tussyadiah

Florian Zach
Florian Zach
WSU Vancouver hospitality business management faculty Iis Tussyadiah and Florian Zach are collaborating with the Vancouver School of Engineering and Computer Science faculty Scott Wallace and master’s student Solongo Munkhargal to analyze travel and tourism related Twitter data for Pierce County. Tussyadiah also received a research grant from Hong Kong Polytechnic University to explore applications for virtual reality for hospitality and tourism. Tussyadiah and Zach also received the internal Carson College industry research fund to build on this and work with the local hospitality and tourism industry.
SaraAckerman_resized Sara Ackerson, academic coordinator in the WSU Vancouver Carson College of Business, was elected to serve on the American College Personnel Association’s College Student Educators International‘s directorate board for the Commission for Academic Support in Higher Education. She was also elected to serve the National Academic Advising Association’s global community for academic advising region 8 technology chair and as a member at large representative for the NACADA Professional Development Committee.
Paul Carlisle Paul Carlisle received the Sam Volpentest Entrepreneurial Leadership Award for 2016, recognizing community leaders who provide support to entrepreneurs in the region. Carlisle is the founder of Elevate and an adjunct professor at WSU Tri-Cities, where he teaches entrepreneurship in the MBA program and undergraduate students.

Kim Houser
Kyle Strachila and Kim Houser at the awards celebration
Kim Houser, clinical associate professor of business law, received the Exceptional Professor Award (Business) from the Associated Students of WSU. The award recognizes faculty who are outstanding in their efforts to assist and work with students on a daily basis. Houser also moderated “Law & Innovation: A Panel Discussion” on the Pullman campus. Law, technology, and entrepreneurship panelists shared their experiences dealing with the legal aspects of cutting edge businesses. The event targeted pre-law students seeking information on the breadth of the legal profession and business, science, and engineering students interested in how the law applies to their fields.
RonMoser_resized Ron Moser, clinical assistant professor of management, information systems, and entrepreneurship, received the Exceptional Professor Award (Business) from the Associated Students of WSU. The award recognizes faculty who are outstanding in their efforts to assist and work with students on a daily basis.
Chuck Munson Chuck Munson, professor of operations management, is a coauthor of “Operations Management: Sustainability and Supply Chain Management, 12th ed.,” by Jay Heizer, Barry Render, Pearson: Boston, 2017.The new edition features Seattle-based Alaska Airlines on the cover along with five new company videos and case studies about Alaska Airlines. Munson and coauthor Jonathan Jackson, recent operations management PhD graduate and assistant professor at Providence College, also recently published a research monograph in mini-book form: Quantity Discounts: An Overview and Practical Guide for Buyers and Sellers,” in Foundations and Trends in Technology, Information and Operations Management, 8(1-2) (2014), 1-132.