Robert Crossler, assistant professor of information systems, discusses steps that can reduce the likelihood of data compromise in his article published in the February 16, 2017, edition of the Spokane Journal of Business.
Robert Harrington, professor of Hospitality Business Management and Wine Business Management at WSU Tri-Cities, discusses the Bellevue Collection’s innovative approach to retail in his article published in the February 14 issue of the Puget Sound Business Journal. Harrington discusses how restaurant and hospitality industries can encourage two-way communication with customers at every stage of the guest experience in “Wine and the Art of Hospitality” published in the December 16, 2016, issue of TableTalk Northwest.
Kristine Kuhn, associate professor of management, information systems and entrepreneurship, discusses how organizations can solicit criminal history to improve chances of hiring the best candidates in her article published in the December 16, 2016, issue of the Vancouver Business Journal.
Jenni Sandstrom, hospitality business management clinical assistant professor, and Mark Beattie, program coordinator and clinical assistant professor at WSU North Puget Sound at Everett, discuss their research to identify the gaps that exist between what immigrant workers know prior to entering the hospitality sector and what they need to know to be successful in their new positions in their article published in the January 30, 2017, edition of Lodging Magazine.
Leah Sheppard, assistant professor of management, information systems, and entrepreneurship, discusses her research indicating that conflict among women in the workplace is often interpreted more negatively than conflict among men in her article published in the October 14, 2016, issue of the Vancouver Business Journal.
Tom Tripp, associate dean for academic programs, discusses the psychology of workplace revenge as it relates to John Wick, a character in Keanu Reeves’ films, in his article published in the February 13, 2017, issue of Invest Entertainment.