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Dividend The official online magazine of the Carson College of Business

December 2017 – New Hires

Carmin Corporan is an administrative assistant II in the Office of Graduate and Online Programs. Her background is in management, customer service, and sales. Most recently, she worked as an assistant manager at Goodwill Industries.
Branden Harris is the new fiscal specialist in the Dean’s office. Born and raised in northern Nevada, he received his B.S. in accounting and finance from the University of Nevada, Reno. He has a background in public accounting and is currently working on his CPA license.
Hans Schnabel is a new academic and student success advisor for certified business students in the Carson Center for Student Success. His educational background includes a B.A. in business administration and management from Eastern Washington University and an M.Sc. in human rights and international politics from the University of Glasgow. He has experience working in college course articulation at Eastern Washington University, Running Start advising at Wenatchee Valley College, and certified student advising at Oregon State University.
Allison Sellers is the new student venture manager in the Center for Entrepreneurship.  She is a first-generation college graduate who holds a B.A. and M.A. in history from Columbus State University and the University of Central Florida, respectively. After graduate school, she began her career in higher education as an events coordinator for professional development events at WSU; most recently, she was a coordinator on the development team at the University of Idaho College of Business and Economics. She brings her experience mentoring students, building relationships, and managing projects to support the growth of the CES and its role as a resource for all WSU students who embrace the entrepreneurial spirit.
Soobin Seo is a new assistant professor of hospitality business management at WSU Everett. Her research mostly focuses on food crisis management and measuring the global impacts of food safety events on firms and consumers. By understanding how consumers respond to food safety-related issues or events, she strives to develop better crisis management tactics or communication strategies. One of her recent interests is utilizing smartphones or social media in crisis communication in relation to food safety events. Seo earned her PhD from Purdue University and taught at The Ohio State University until she joined WSU Everett this year.
Bret Vanness is a new academic advisor in the Carson Center for Student Success. Before coming to Carson College, he coordinated the First-Year Seminar at Texas A&M University-Kingsville and worked at several universities in China teaching business writing, business English and English for specific purposes. His educational background includes a bachelor’s in social work from the University of Alaska-Fairbanks and an MA in education from Seattle University.
Courtney Wallen is the new fiscal specialist working with the Office of Graduate and Online Programs. She was born and raised in the Pacific Northwest. She attended the University of Idaho and graduated with a bachelor’s of science.
Janice Wilson (’83 Bus. Admin.) is a fiscal specialist II in the Dean’s Office. She worked for Community Child Care Center in Pullman for the past 16 years and is a long-time resident of Pullman.

December 2017 – Research & Popular Press

“6 Tips for Giving Voice to Values in the Workplace“

Jane Cote, academic director, Carson College of Business at WSU Vancouver, and Claire Latham, associate professor of accounting at WSU Vancouver, offer tips on how organizations can provide employees a framework for addressing workplace dilemmas in their article published the July 2017 issue of Money Inc.

“Don’t Set and Forget: Protect Your Personal Info from the Next Breach“

Robert Crossler, assistant professor of management, information systems, and entrepreneurship, discusses what individuals can do to address and prevent online security breaches in his article published in the October 3, 2017 issue of Money Inc.

“With 10,000 a Day Reaching Age 60, WSU Institute to Seek Answers“

Scott Eckstein, clinical assistant professor and senior living executive in residence at WSU Everett, is featured in Jim Davis’s article discussing how the WSU School of Hospitality Business Management is preparing students in its senior living management program to serve the industry as the baby boomer generation retires. The article is published in the September 1, 2017, issue of the HeraldNet. Eckstein also discusses workforce training needs in the senior living industry as baby boomers approach retirement in his article “More Seniors to Repurpose; Caregivers Should Prepare,” published in the August 3, 2017, issue of the Spokane Journal of Business.

“A Moral Compass for Business“

Jerry Goodstein, professor of management, information systems and entrepreneurship at WSU Vancouver, shares on the shift from reactive to proactive approaches by corporations to define core values and corporate social responsibility in Margo Greenman’s article published August 3, 2017, in 425Business.

“Cool Credit Cards: Best Terms, Designs & Trends“

Kunter Gunasti, assistant professor of marketing, discusses how a credit card can be “cool” to millennials and others in the online Ask the Experts: Is There a Cool Credit Crowd” published in the November 14, 2017, edition of WalletHub.

“Dining with Millennials: Generation Y Looks for Authentic Experience“

Rhonda Hammond, assistant professor of hospitality business management at WSU Tri-Cities, discusses her research examining millennials and their wine consumption preferences in Viki Eierdam’s article published in the August 1, 2017, issue of Oregon Wine Press. Hammond also discusses the topic in “Millennials Want to Know: What’s in the Wine Glass?” published in the November 3, 2017, issue of the Vancouver Business Journal.

“WSU Professor Says IRS is Breaking Privacy Laws by Mining Social Media“

Kimberly Houser, associate professor of business law, is featured in Becky Kramer’s article discussing Houser’s research on how the IRS is using social media and data analytics for enforcement, published in the August 25, 2017, issue of the Spokesman Review. She also contributed “Clear Social Media Policies are a Must” in the September 28, 2017 issue of the Spokane Journal of Business.

“Universities Take a Harder Look at Whether M.B.A. Programs Are Worth It“

Chip Hunter, dean, discusses challenges that are faced by M.B.A. programs across the country and worldwide in Kelsey Gee’s article, published in the November 1, 2017, issue of the Wall Street Journal.

“Filling the STEM Void: Why Veterans are the Answer“

K.D. Joshi, professor of management, information Systems, and entrepreneurship, discusses her research examining opportunities in STEM for veterans to pursue meaningful careers that also align with skills they learned in the military in her article published in the November 2017 issue of MoneyInc.

“Taking Advantage of the Online Opportunity without Overstretching“

Cheryl Oliver, assistant dean for online and graduate programs, discusses what it takes to identify and succeed in new geographic markets using online programming, published in the October 25, 2017, issue of evoLLLution.

“Why Women Get Criticized for Being Candid at Work“

Leah Sheppard, assistant professor of management, discusses how the stereotype of the “catty” female boss can, to some, make giving constructive feedback seem like an act of spite in her article published in the August 4, 2017, issue of The Atlantic.
Her research was also featured in Julia Carpenter’s article “Does High School Drama Follow Women to the Workplace?” discussing biases about female conflict in the workplace. The article was published in the September 14, 2017, issue of CNN Money.

“Cyber Monday is Overtaking Black Friday as Shoppers’ Favorite Day“

David Sprott, senior associate dean and marketing professor, discusses the results of a recent retail survey which sheds some light on who from the Northwest will head to the malls and who’s staying home for Black Friday, in his article published in the November 16, 2017, issue of Q13 Fox News.

Sprott  also received media coverage in:

“Two-Thirds of Northwest shoppers Steer Clear of Stores on Black Friday, WSU Survey Finds“

The Spokesman-Review, The Seattle Times, Wenatchee World

 “3 Ways To Bring Shoppers Back To the Stores For the Holidays“

Seattle Business Magazine

“64 Percent of Northwesterners Plan to Skip Black Friday“

The Oregonian/OregonLive

“Retailers Facing Near-death Experiences. But They Always Are and Most Survive“

The News Tribune, The Bellingham Herald

 “Washington Shoppers Lose Interest in Black Friday Shopping“

My Northwest 

“Downtown Missoula Partnership Encourages Local Shopping for Small Business Saturday“

The Missoulian

“Brief: WSU’s researchers find most customers plan to skip Black Friday“

Moscow Pullman Daily News

“Survey finds majority of Northwest residents plan to skip Black Friday shopping“

Moscow Pullman Daily News

“Our View: Less In-store Shopping for Black Friday the Better“

Moscow Pullman Daily New

“Got Your Game Face on for Black Friday? Here’s Your Cheat Sheet“

The Bellingham Herald

“Are Shoppers Losing Interest in Black Friday?“

King 5

“Washington Shoppers Lose Interest in Black Friday Shopping“

KTTH

“Cyber Monday Tops Black Friday For Holiday Shopping“

Bulhafu

“These Black Friday Shopping Tips will Come in Handy“

Babs Escapes

“Most Americans Plan to Shop on Black Friday—Ebates Holiday Survey“

The Dirty South Soccer

“Stores Open on Thanksgiving Day 2017 & Hours“

EslForKids

“Black Friday is Coming, so Buyer Beware“

Games World Italia

“Shop Carefully for Best ‘Black Friday’ Deals“

The Current Hollywood

“See What Stores in New Orleans Will Open on Thanksgiving“

Steelers Lounge

“See what stores in New Orleans will open on Thanksgiving“

234 Vibes News

“Best and Worst Black Friday Buys“

TechGuava

“Most Americans Plan to Shop on Black Friday — Ebates Holiday Survey“

Sinema Blaze

Broadcast and radio coverage:

Q13 News, KIRO 7 News, Montana This Morning, KXLF, KXL, KOMO A.M., KGW News at Sunrise

“Certifiable Benefits“

Nancy Swanger, associate dean and director, School of Hospitality Business Management, discusses the four types of learners who may benefit most from a college certificate in Paul Rogers’s article “Certifiable Benefits” published in the July 2017 issue of LA Weekly.

“The Voices of Hobby Entrepreneurship: Money, Market, and Meaning“

Benjamin Warnick, assistant professor of management, information systems, and entrepreneurship, discusses factors to consider when starting a hobby-based business and why some hobby entrepreneurs thrive while others burn out in his article published in the September 21, 2017, issue of Money Inc.