Jedidiah Collins, an adjunct faculty member in the Department of Finance and Management Science, was featured in the Nov. 23, 2020 Wallethub expert panel review of no annual fee credit cards, where he said most consumers are not aware of how much they pay in annual fees.
Dogan Gursoy’s research on consumer confidence in dining out during the pandemic was featured in an October 23, 2020, article by Rachel Pinsky in The Columbian. Gursoy, a professor in the School of Hospitality Business Management, also offered advice on tipping for carry-out service.
The Carson College of Business’s report on COVID-19 and the regional economy was featured in the August 18, 2020, issue of Yahoo!Finance and the September 11, 2020, issue of the Idaho Business Journal. Chip Hunter, dean of the Carson College of Business, was quoted on the results of the college’s survey of business leaders across the Pacific Northwest.
The survey was featured by a number of local news outlets, and some of those stories included interviews with Hunter.
KHQ TV reporter Sean Owsley in Spokane did an August 20, 2020, broadcast on the survey. The report was also featured in broadcasts for KIRO 7 News, KOMO Radio, KCYULP Fox News, and KAYU Fox News. Reporter Blake Peterson wrote an Aug. 27, 2020, article for 425Business and the South Sound Business Magazine, “WSU Report Finds Pacific Northwest Businesses Resilient Despite Pandemic.”
Spokesman-Review reporter Amy Edelen wrote a September 23, 2020, article, “WSU Survey Finds Pacific Northwest Business Leaders Remain Optimistic Despite Coronavirus-Related Challenges.”
Jeff Joireman’s research on tipping was featured in an August 24, 2020, article by John Anderer in The Ladders. Joireman, professor and chair of the Department of Marketing and International Business, discussed why automatic gratuities are unpopular with restaurant customers, particularly when service is good. Customers were frustrated because they couldn’t reward servers, he found.
Garth Mader talked about Carson Business Solutions, a free consulting service for small businesses offered through the Carson College of Business, on October 21, 2020, with Mike Davis at KGMI Radio in Bellingham. Mader is a clinical assistant professor in the Department of Management, Information Systems, and Entrepreneurship.