News
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ChatGPT errors show it cannot replace finance professionals, yet
While large language models like ChatGPT can do well when choosing multiple-choice answers on financial licensing exams, they falter when dealing with more nuanced tasks.
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Compeau named dean of the Carson College of Business
As interim dean since 2023, Deborah Compeau has provided strong, stable and forward-looking leadership.
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Carson College of Business students win investment pitch competition
Business students in Professor Mario Reyes’s senior-level investment analysis class recently earned the Fred Dickson Memorial Award in a Pacific Northwest pitch competition.
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Americans report perceptions and expectations concerning AI‑driven marketing
A majority of Americans believe businesses committed to ethical marketing practices are more likely to be successful in the long term, according to a new report by WSU’s Carson College of Business.
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Highly Cited Researchers list honors six WSU faculty
The 2024 list recognized the contributions of WSU researchers Dan “Annie” Du, Dogan Gursoy, Kris Kowdley, Yuehe Lin, Nathan McDowell, and Yong Wang.
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Joseph Gladstone to deliver keynote at Western Region WIOA/477 training event
Gladstone, an associate professor of management and Indigenous scholar, will present at the Native American Workforce Innovation and Opportunity Act event tomorrow at 8:30 a.m.
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WSU Tri-Cities partners with Grace Kitchen to support vulnerable women
The WSU Tri‑Cities-based Cougar Tracks program is helping a local organization provide its female employees with the skills they will need to succeed in the workforce.
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Chris and Rebecca Cooney share communication expertise with international learners
A $2.3 million U.S. Department of State-funded partnership created a new opportunity last summer for two WSU researchers to share their unique expertise in Armenia.
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Geology alumnus to serve as keynote speaker for Cougs in Space
WSU alumnus Matt Brzostowski will deliver the keynote for the two‑day event beginning today for students interested in connecting with alumni and employers in the space industry.
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Women in Business Networking Event Inspires Future Professionals
In the business world, networking over a meal is common and requires some basic skill. To prepare for this scenario in the workforce, Carson College of Business students practice it at events like the annual Women in Business networking luncheon hosted by the Women in Business Club.
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Disclosing AI Integration in Hospitality Services Can Erode Customer Trust
New research from Washington State University’s Carson College of Business reveals that disclosing the use of artificial intelligence (AI) in hospitality services may unintentionally lower customer trust. The study shows that in settings where personal interaction is essential—such as hotels and restaurants—transparency about AI integration can negatively influence customer perceptions.
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Nov. 7 Hospitality conference will recognize industry talent
The annual Washington Hospitality Association will host an industry conference in partnership with the WSU Carson College of Business at 12:30 p.m. Thursday, Nov. 7, at the Hilton Motif in Seattle. Participants may register online until Nov. 2 at 5 p.m.
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Starbucks CFO Rachel Ruggeri Keynotes Fall Power Breakfast
At the Carson College of Business Power Breakfast, featured speaker Rachel Ruggeri described the values that have helped guide her life and leadership as the executive vice president and chief financial officer of Starbucks. In sharp contrast with the sea of dark business suits in the room, the WSU alumna’s light blue dress patterned with vibrant tropical plants and birds was the first clue to her regard for individuality.
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Women more likely to choose wine with feminine labels
A WSU-led experimental study found that women were more inclined to purchase wine that had labels with feminine gender cues.
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Entrepreneur Jamie Kern Lima to be honored with WSU Regents award
Lima, a highly successful entrepreneur, philanthropist, and author, will be recognized during the Boeing Apple Cup football game at Lumen Field on Sept. 14.
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Sept. 12: Power Breakfast to feature Starbucks Executive Rachel Ruggeri
Ruggeri will share business insights in a fireside chat format with Carson College Interim Dean Debbie Compeau from 8-10 a.m. Thursday, Sept. 12 in Seattle.
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Fear of appearing prejudiced can inhibit accurate performance feedback to women
Evaluators who want to avoid appearing prejudiced may overcorrect and give women inflated performance feedback, new research indicates — a practice that could ultimately hinder their ability to improve and advance.
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WSU announces new public health degree
The undergraduate degree program is designed to train and prepare students to meet evolving public health needs in Washington, particularly in the state’s underserved and rural regions.
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WSU alumni found AgRooted to support family farms
A soon-to be-launched online platform created with support from the Carson College of Business will help guests book agriculture adventures such as farm stays.
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Anxiety reframed can make business pitches more effective
It may be possible to turn anxiety into a superpower in some scenarios, a WSU-led study of entrepreneurs indicates.
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Entrepreneurship course series prepares future business leaders
A series of three entrepreneurship classes offered at WSU Tri‑Cities is pairing students with industry professionals to develop and launch new ventures in clean energy.
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Using the term ‘artificial intelligence’ in product descriptions reduces purchase intentions
Companies may unintentionally hurt their sales by including the words “artificial intelligence” when describing their offerings that use the technology, according to a study led by WSU researchers.
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Carson College career readiness program receives recognition
The Carson College of Business Career Amplifier program and Michelle Chapman received an honorable mention from the National Association of Colleges and Employers for their 2024 Career Readiness Award.
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Elizabeth Jackson Recognized as Hospitality School’s Outstanding Senior
When she worked as a hostess, just the simple act of seating people during their special afternoon or evening out at a restaurant brought Carson College of Business alumna Elizabeth Jackson joy and sparked her interest in a hospitality business management career.
An introductory business class during her first semester at WSU helped her learn more about hospitality career options, and she became more excited about a future in hospitality.
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Multi-University Leadership Summit Gives Interns a Competitive Edge
In collaboration with Central Washington University and accounting firm KPMG, the Carson College of Business developed the Intern Leadership Summit in Seattle this past spring benefiting more than 30 students from 10 institutions across the state.
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Stephen Lee Brings Organization Leadership Expertise to MISE Department
Stephen Lee is a people person. As a scholar and researcher, he’s most interested in studying the nuances of workplace behaviors—from cooperative and supportive to gossipy and self-absorbed. For himself, he prefers a collegial work environment, which is what drew him to Carson College’s Department of Management, Information Systems, and Entrepreneurship.
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WSU mentor program helps feed the economy of southwest Washington
The Business Growth Mentor and Analysis Program capstone experience for WSU Vancouver students has helped more than 375 small businesses and nonprofit organizations since 2011.
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Jim Harbour appointed director of the WSU School of Hospitality Business Management
Harbour, a career-track associate professor in the Carson College of Business, will officially assume director duties on Aug. 16.
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Business students use AI tools in class to prepare for today’s workforce
Andrew Perkins is one of many faculty members to integrate new AI technologies into the classroom under the premise that training with them will make students more competitive.
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Rising costs, AI worry American travelers
The Carson College of Business released a new report with insights into Americans’ upcoming travel plans, including motivations, budgeting habits, and other considerations.
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WSU, Schweitzer Engineering Laboratories Announce Tuition Assistance Partnership for Online MBA, Executive MBA |
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Washington State University (WSU) is proud to announce an educational partnership with its neighbor, Schweitzer Engineering Laboratories, Inc. WSU and Schweitzer Engineering Laboratories, Inc. have come together to make earning a distinguished business education more affordable for the diverse population of engineers, assemblers and administrators at Schweitzer Engineering Laboratories, Inc. | |
WSU, Chick-fil-A Announce Tuition Assistance Partnership for Online MBA, Executive MBA |
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Thanks to a newly announced educational partnership between Washington State University (WSU) and Chick-fil-A Inc., a Master of Business Administration (MBA) degree is now more affordable for Chick-fil-A’s team members and their families. |
Media inquiries?
Contact
Sue McMurray
Assistant Director of Communications
509-335-7578
sue.mcmurray@wsu.edu
Press Coverage and Insights
Advice from the Experts: Red Flags to Look Out for with Starter Travel Credit Cards
Dipra, Jha, Associate Dean for Equity and Inclusion and Scholarly Associate Professor
September 18, 2024
Finance Buzz
Advice from the Experts: Are Frequent Travelers the Only Ones Who Benefit from Having a Travel Credit Card?
Dipra, Jha, Associate Dean for Equity and Inclusion and Scholarly Associate Professor
September 18, 2024
Finance Buzz
Expert Insight on Managing Finances as Full-Time Travelers
Dipra, Jha, Associate Dean for Equity and Inclusion and Scholarly Associate Professor
September 11, 2024
Money Geek
Ask the Experts: Best Credit Cards for International Travel
Dogan Gursoy, Taco Bell Distinguished Professor of Hospitality Business Management
April 10, 2024
WalletHub
Workers Worry ChatGPT and AI Could Replace Jobs, Survey Finds
Debbie Compeau, Interim Dean
February 9, 2024
Axios Seattle
GenAI’s Job Threat Turns Up in Job Ads, Not Layoffs
Debbie Compeau, Interim Dean
February 9, 2024
TechTarget
What Clues On A Wine Label Influence Women’s Perception Of How It Will Taste?
Christina Chi, Professor of Hospitality Business Management
February 8, 2024
Forbes
Ask the Experts: Best Cities for Christmas in 2023
Dipra Jha, Scholarly Assistant Professor of Hospitality Business Management
December 20, 2023
WalletHub
Guide to Travel Hacking
Dipra Jha, Scholarly Assistant Professor of Hospitality Business Management
November 17, 2023
Money Geek
Ask An Expert: Personal Loans
U.N. Umesh, Professor of Marketing
November 1, 2023
Wallet Hub
Gaming Professor Says Responsible Gaming Programs Lacking in Effectiveness
Kahlil Philander, Assistant Professor of Hospitality Business Management
September 14, 2023
Casino.org
Expert Opinions: Best Airline Credit Cards
Dipra Jha, Scholarly Assistant Professor of Hospitality Business Management
September 10, 2023
Wallet Hub
What is Behavioral Finance?
Featured Expert: Kunter Gunasti, Associate Professor of Marketing
August 2023
Money Geek
Understanding Financial Therapy
Featured Expert: Kunter Gunasti, Associate Professor of Marketing
August 2023
Money Geek
Budgeting for the Holidays
Featured Expert: Kunter Gunasti, Associate Professor of Marketing
August 2023
Money Geek
Expert Opinions: Best Credit Card for Groceries
Julie Beckel Nelsen, Scholarly Assistant Professor of Marketing and Director, Center for Professional Sales
August 3, 2023
Wallet Hub
Ask the Experts: How much of Geico’s success as a company would you ascribe to Warren Buffet?
Mesut Cicek, Clinical Assistant Professor
July 19, 2023
Wallet Hub
Survey: Americans are Not Happy with Short-term Vacation Rentals
January 24, 2023
Debt Hammer
Fear Helps Remote Workers Remain Secure
January 19, 2023
ISSS Source
New Research Reveals the Secret to Unleashing Creativity in Conventional Thinkers
January 17, 2023
SciTechDaily
How to Unlock Your Creativity—Even if Your See Yourself as a Conventional Thinker
January 9, 2023
The Conversation
In Our View: Small Businesses Vital to Community’s Health
November 25, 2022
The Columbian
Yakima Valley Gift Ideas that Look Outside the Box on Black Friday
November 25, 2022
Yakima Herald-Republic
Study: Inflation Concerns Likely to Impact Holiday Shopping
November 23, 2022
South Sound Business Journal
Expert Thoughts on American Express Platinum Card
November 21, 2022
WalletHub
A Better Way to Age
November 20, 2022
Lewiston Tribune
Shopping Techniques to Combat Inflation During the Holiday Season
November 18, 2022
KATU
Quality of Sleep May Influence Desire for Career Advancement in Women: Study
November, 7, 2022
Inside Edition
Does Good Sleep Help Women Climb the Corporate Ladder?
November 2, 2022
US News & World Report
Good Sleep Can Increase Women’s Work Ambition
October 31, 2022
MSN.com
The Misconduct of Oversupply
October 23, 2022
Supply & Demand Chain Executive
Eco-friendly Credentials Not Benefiting Hotels Financially, Study Says
September 12, 2022
Phys.org
‘It’s Not For Everyone.’ How Midwestern States Tempt Tourists With Unpretentious Getaways
September 2, 2022
Iowa Public Radio
Decades of Gender Initiatives Have Failed – Most Women Still Don’t Want to be Leaders
July 18, 2022
The Next Web
Can Rural Washington Make Tourism Sustainable?
June 30, 2022
Crosscut
Washington’s Efforts to Rebrand as a Tourist Destination
June 29, 2022
Crosscut
Little Change in Gender Gap Leadership Aspirations in 60 Years, WSU Study Finds
June 16, 2022
KOIN 6 News
Gender Gap Persists in Leadership Roles
June 16, 2022
Moscow-Pullman Daily News
2022’s Best & Worst Cities for Staycations
June 1, 2022
WalletHub
Students from Ukraine Finish Online WSU Class Despite War Breaking Out Around Them
May 27, 2022
KNKX Public Radio
Big-Time Spokane Events Return after Pandemic Pause
May 25, 2022
Crosscut
Zoom Meeting Anxiety Doesn’t Strike Everyone
January 4, 2022
US News & World Report
WSU Study: Some People More Sensitive to Webcams than Others
January 4, 2022
KOIN 6 News
Tips from the Pros: Finding and Using the Right Airline Credit Card
December 28, 2021
Money Geek
Expert Advice: Finding the Right Hotel Rewards Credit Card
December 14, 2021
Money Geek
Dipra Jha: “Focus on luxury tourism in a pandemic period”
October 7, 2021
Le Maurcien
Is Remote Work Good or Bad for Gen Z?
September 10, 2021
Seattle Met
US Cities Most Impacted by Leisure and Hospitality Job Loss and Recovery
September 2021
Money Geek
Expert Advice for First-Time or Newer Cash Back Cardholders
August 2021
Money Geek
Ask The Experts: Best Delta Credit Card
August 2021
WalletHub
The Gen Z Perspective on Hybrid Work
August 12, 2021
PCMag
How to Preserve Employee Morale During Cost-Cutting
July 12, 2021
Phys.org
WSU Study Finds Holiday Shopping Likely to be More Online and Local
November 26, 2020
Spokane Public Radio
WSU Study: Holiday Shoppers to Change Their Habits
November 19, 2020
Spokane Journal of Business
Morning News Extra – Michelle Carter
November 17, 2020
KGMI Radio Bellingham
Tips for Takeout and Delivery in Clark County Amid Pandemic
October 23, 2020
The Columbian
Carson Business Solutions at WSU
October 21, 2020
KGMI Radio Bellingham
WSU Survey Finds Pacific Northwest Business Leaders Remain Optimistic Despite Coronavirus-Related Challenges
September 23, 2020
The Spokesman-Review
Restaurants Automatically Add a tip to the Bill – Here is the Reason that is Bad
August 24, 2020
The Ladders
COVID-19 is No Match for Pacific Northwest Businesses
August 18, 2020
Yahoo!Finance
Survey: Consumers Hesitant to Return to Restaurants, Hotels
May 13, 2020
Moscow-Pullman Daily News