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The Crimson Pineapple The Official E-Newsletter of the WSU School of Hospitality Business Management

Message from Director Bob Harrington – January 2023

The past year has brought about many exciting changes for the School of Hospitality Business management (SHBM) that reflect the quality of our students, faculty, and staff. The stories in this edition of the Crimson Pineapple highlight a few of the great activities, developments, faculty, students, and alums connected to SHBM. This past year, we were able to facilitate additional international collaborations and experiences with visiting scholars, study abroad, and global faculty collaborations. For the new year, we look forward to expanding our experiential learning opportunities for our students.

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Students Study Abroad in the United Arab Emirates

Some call it the “Manhattan” of the Middle East, but Andrey Polinko, a WSU Tri-Cities business major, took one look at Dubai’s tall buildings, clean sidewalks, luxurious cars, and unique infrastructure and thought “utopia!” The 21-year-old from Richland, Washington, was one of 23 students from across WSU to participate in the Carson College’s new faculty-led study abroad experience in the United Arab Emirates. Dipra Jha, assistant director of the School of Hospitality Business Management, planned for 18 months to deliver an immersive, hand-crafted educational experience for the students from the time they got off the plane.

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Lind Olafsdottir Prepares for a Wine Career with WSU/César Ritz Colleges Education

For Icelandic native Lind Olafsdottir, the decision to pursue the WSU/César Ritz Colleges Switzerland joint bachelor’s degree was a natural fit for her long-time interest in food and beverage. She entered the hospitality industry at 17 when she got a job at a restaurant known for its cuisine and beverages. Her five years of experience there aligned perfectly with the César Ritz Colleges recommendation that prospective students work in the hospitality field before entering the program. Then she learned about the WSU/ César Ritz Colleges program. “I didn’t exactly know at that time what I wanted to do in the future, and when this possibility fell into my lap, I asked myself, ‘Why not try it at least?’” Over the three years of her program, Olafsdottir did more than just try. She excelled.

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United Nations Recognizes Nancy Swanger as Top 50 Senior Living Leader

Just over a decade ago, Nancy Swanger and four senior living executives established the nation’s first senior living management course within a university hospitality program. At the time, Swanger, an associate professor of hospitality business management in the WSU Carson College of Business, didn’t know it was the beginning of something much larger. Something that would eventually lead to the United Nations recognizing her as one of the top 50 leaders in the world who is transforming health and wellbeing for aging populations, thanks to her work through the Granger Cobb Institute for Senior Living.

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Executive Murry Mercier Delivers Inaugural Granger Cobb Senior Living Lecture

In 2022, the Granger Cobb Institute for Senior Living tapped industry executive Murry Mercier to give the institute’s inaugural senior living lecture during the Carson College’s Hospitality Week. His address “Living with Dementia: Hospitality, Home, and Relationships” revealed insights on how he developed a deep regard for seniors and established a successful career in the senior living industry. As a toddler, Mercier often went to work with his grandmother who looked after him while she managed a nursing home. He formed a connection with the residents that stayed with him for life.

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Andrew Harding’s Knocking Point Wines Hit a Home Run

A little over ten years ago, alumnus Andrew Harding ('05 MBA) and his friend Stephen Amell were road-tripping from Los Angeles to Oakland to watch the Toronto Blue Jays play. After a quick detour to do a little wine tasting, they missed the game to learn more about wine business. Today, they're hitting a home run with Knocking Point Wines, their subscription-based winery. In 2020, the company received more than 130,000 orders and produced and sold nearly 30,000 total cases. While most sales are online, Nocking Point also recently opened a tasting room in downtown Walla Walla.

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WithCo Cocktails COO Shaun McKinley Grateful for WSU Education

At just 17, WithCo Cocktails Chief Operating Officer Shaun McKinley ('10) found his professional calling while working amid the chaos, customers, and cuisine of a fine-dining restaurant. The constant problem-solving and endless learning opportunities intrigued him, and he couldn’t get enough of trying new foods, learning about wine and spirits, and aspiring to know what it means to run a business. Recognizing McKinley’s potential, his boss, who owned the restaurant, knew WSU is one of the top hospitality programs in the country and urged McKinley to look into it for his undergraduate degree. “I’m extremely grateful for the education I received at WSU and the professors who helped prepare me for a career in hospitality,” says McKinley, who has spent the last 12 years building a well-rounded career in the beverage industry.

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Alumnus Anthony Anton Inducted into School of Hospitality Business Management Hall of Fame

Anthony Anton (’91 Poli. Sci.) was inducted into the School of Hospitality Business Management’s Hall of Fame in 2022. He is president and CEO of the Washington Hospitality Association, a member-based organization that works at the state and local level to find solutions to challenging issues facing the hospitality industry and workforce. As CEO, Anton has helped the association expand and launch initiatives to help the workforce succeed and focus on protecting and enhancing the hospitality business climate. He has been with the association for more than 20 years and draws on experience from being raised in a family with more than 70 years of hospitality experience in the state.

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Washington State Hospitality Association Conference

The School of Hospitality Business Management and the Washington Hospitality Association are both leading sources of education and business insights for the state. Acutely aware of Washington’s shortage of 20,000 hospitality employees, Anthony Anton, WHA president and CEO; Bob Harrington, SHBM director, and Carson College of Business event manager Angie Senter saw value in collaborating to provide hospitality professionals with opportunity for education and networking. Working diligently for about six months, they created the Washington State Hospitality Conference held in 2022.

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Port of Benton Partnership Offers Wine and Culinary Education in Prosser

If Walter Clore, a man largely known as the “Father of Washington wine” could see the educational offerings the Carson College of Business is bringing to a center that bears his name, he would undoubtedly raise a toast to progress. Last year, WSU Tri-Cities and the Port of Benton formed a partnership to implement wine and culinary education offerings at the Walter Clore Center in Prosser, Washington, adding to its continuing education and workforce development programs. “We are elated to offer programming that will not only educate individuals about the history of Washington state wine, but also provide sensory and other hands-on experiences that will allow individuals to do a deep dive into all that Washington wine has to offer,” says WSU Tri-Cities Chancellor Sandra Haynes.

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