{"id":12096,"date":"2021-12-01T21:00:39","date_gmt":"2021-12-02T05:00:39","guid":{"rendered":"http:\/\/business.wsu.edu\/edividend\/?p=12096"},"modified":"2026-02-19T17:42:36","modified_gmt":"2026-02-20T01:42:36","slug":"sales-program-expands","status":"publish","type":"post","link":"https:\/\/business.wsu.edu\/edividend\/2021\/12\/01\/sales-program-expands\/","title":{"rendered":"Students Explore Professional Sales Careers as Program Expands to Pullman Campus"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1124\" height=\"350\" src=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21.png\" alt=\"Quincy Thuma practices her elevator speech with Assistant Professor Alec Pappas at the WSU Career Fair, gesturing as they talk in a busy hallway.\" class=\"wp-image-12219\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21.png 1124w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21-396x123.png 396w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21-792x247.png 792w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21-768x239.png 768w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/SalesCertificateProgram_banner-Dec21-990x308.png 990w\" sizes=\"(max-width: 1124px) 100vw, 1124px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2018\/12\/ChipHunterSig2015.png\"><\/a><br><strong>Quincy Thuma, a senior majoring in marketing, practices her elevator speech with Assistant Professor Alec Pappas at the WSU Career Fair.<\/strong><\/figcaption><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img decoding=\"async\" loading=\"lazy\" width=\"396\" height=\"264\" src=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body1-396x264.jpg\" alt=\"Andrew Parker listens to feedback on his elevator speech while talking with another participant in front of a red &quot;Cougars&quot; backdrop.\" class=\"wp-image-12240\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body1-396x264.jpg 396w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body1-792x528.jpg 792w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body1-768x512.jpg 768w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body1.jpg 800w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/><figcaption class=\"wp-element-caption\">Andrew Parker listens to feedback on his elevator speech.<\/figcaption><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/mackenzieladd\/\">Mac Ladd<\/a>&nbsp;pictured himself working in advertising until he signed up for an Introduction to Professional Sales class.<\/p>\n\n\n\n<p>By the time he completed the class and took part in two collegiate sales competitions, Ladd (\u201918 Mktg.) was fielding calls from job recruiters. He was still a junior at WSU Vancouver.<\/p>\n\n\n\n<p>\u201cIt really put sales on the map for me as a serious profession to consider,\u201d says Ladd, now a midmarket account executive for MongoDB, a database company. \u201cIf you are the type of person who goes all in, sales gives you the opportunity to earn so much more than most people coming out of college.\u201d<\/p>\n\n\n\n<p>The&nbsp;<a href=\"https:\/\/business.vancouver.wsu.edu\/professional-sales\">Carson College of Business\u2019s sales program<\/a>&nbsp;recently expanded, allowing more WSU students to explore sales as a potential career. The program got its start at the WSU Vancouver campus in 2006 and is now offered in Pullman, where about 125 students took sales classes during the fall semester.<\/p>\n\n\n\n<p>\u201cOur industry partners throughout the Northwest want to hire more of our graduates, so we\u2019re excited to bring the sales program to the Pullman campus,\u201d said Ron Pimentel, director of the Professional Sales Program.<\/p>\n\n\n\n<p>Students from all majors are welcome in the program, which teaches highly marketable skills.<\/p>\n\n\n\n<p>\u201cThere\u2019s an incredibly tight labor market right now in sales, and demand for good people is reflected in salaries,\u201d says&nbsp;<a href=\"http:\/\/directory.business.wsu.edu\/Directory\/Profile\/kevin.chase\/\">Kevin Chase<\/a>, assistant professor in the&nbsp;<a href=\"https:\/\/business.wsu.edu\/departments\/marketing-international-business\/\">Department of Marketing and International Business<\/a>.<\/p>\n\n\n\n<p>Students often think they\u2019ll earn $100,000 after they graduate, Chase notes. For someone with a few years of sales experience, that\u2019s a realistic annual wage, he says.<\/p>\n\n\n\n<p>Despite abundant professional opportunities, many students shy away from sales, says&nbsp;<a href=\"http:\/\/directory.business.wsu.edu\/Directory\/Profile\/bitty.balducci\/\">Bitty Balducci<\/a>, an assistant marketing professor, who was hired with Chase and faculty member&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/alecpappas\/\">Alec Pappas<\/a>&nbsp;to grow the Pullman sales program.<\/p>\n\n\n\n<p>\u201cPart of our job is to tear down the stereotypes of working in sales,\u201d Balducci says.<\/p>\n\n\n<aside class=\"wsu-callout wsu-position--relative float-right wsu-spacing-margin-left--small wsu-spacing-after--small wsu-spacing-bottom--medium wsu-border--add-left wsu-max-width--small\" >\r\n        \n\n<p class=\"has-text-align-right\"><em>Special thanks to the Carson College\u2019s industry partners who support the Professional Sales Program through sponsorships:<\/em><\/p>\n\n\n\n<p class=\"has-text-align-right\"><strong>Crimson Sponsor<\/strong><br><a href=\"https:\/\/www.paynewest.com\/\">PayneWest Insurance<\/a><\/p>\n\n\n\n<p class=\"has-text-align-right\"><strong>Silver Sponsors<\/strong><br><a href=\"https:\/\/www.uline.com\/\">Uline<\/a><br><a href=\"https:\/\/www.fisherinvestments.com\/en-us\">Fisher Investments<\/a><\/p>\n\n\n\n<p class=\"has-text-align-right wsu-spacing-after--none\"><strong>Cougar Sponsor<\/strong><br><a href=\"https:\/\/www.chrobinson.com\/en\/\">C.H. Robinson<\/a><\/p>\n\n<\/aside>\r\n\n\n\n<h2 class=\"wp-block-heading\">Business-to-business sales<\/h2>\n\n\n\n<p>People often picture sales jobs as selling cars at a dealership or working at a retail outlet. But that\u2019s not what the WSU sales program is about, faculty members say.<\/p>\n\n\n\n<p>\u201cWe focus on business-to-business sales, preparing students for a long, complex sales cycle where they\u2019re working with customers on solutions that fit their needs,\u201d Chase says.<\/p>\n\n\n\n<p>\u201cYou\u2019re not trying to pawn something off on someone,\u201d Balducci adds. \u201cYou\u2019re selling them something that will actually solve a problem for them.\u201d<\/p>\n\n\n\n<p>Students can take a single sales class or complete a five-class professional sales certificate. The introductory class helps students with things like sending prospecting emails and developing an elevator speech. More advanced classes focus on sales management, forecasting, the sales process, and using customer relationship management software.<\/p>\n\n\n\n<p>\u201cSales is a skillset of listening, communicating, negotiating, and persuading,\u201d says Pappas, an assistant marketing professor. \u201cEven if they don\u2019t go into sales, these are skills students can use in any job.\u201d<\/p>\n\n\n\n<p>That includes selling themselves to get their first job, Pappas tells students in his Introduction to Professional Sales class.<\/p>\n\n\n\n<p>At WSU\u2019s fall career fair,&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/jakehnguyen\/\">Jake Nguyen<\/a>&nbsp;practiced his elevator speech on Pappas before heading off to talk to job recruiters. \u201cSales is part of every occupation and everything you encounter out in the real world, including developing your own brand and being able to sell it to strangers,\u201d says Nguyen, a senior majoring in management and information systems.<\/p>\n\n\n\n<p>Before he took the intro to sales class, Nguyen felt awkward pitching himself. But with practice, he\u2019s developed a confident elevator speech that includes his past work experience and his interest in cybersecurity.<\/p>\n\n\n\n<p>\u201cIntroduction to Sales has been one of my favorite classes,\u201d says&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/sebastian-villalobos-63546b220\/\">Sebastian Villalobos<\/a>, a senior majoring in international business and finance.<\/p>\n\n\n\n<p>Villalobos\u2019s past mentors told him he has a \u201csales personality,\u201d but the class helped him refine his relationship-building skills for business settings, he says.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><img decoding=\"async\" loading=\"lazy\" width=\"396\" height=\"264\" src=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body2-396x264.jpg\" alt=\"Shawn Petrie of PayneWest Insurance gestures toward a projected slide while discussing sales careers in the insurance industry.\" class=\"wp-image-12238\" srcset=\"https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body2-396x264.jpg 396w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body2-792x528.jpg 792w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body2-768x512.jpg 768w, https:\/\/wpcdn.web.wsu.edu\/wp-business\/uploads\/sites\/3488\/2021\/11\/ProfessionalSalesProgram_body2.jpg 800w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/><figcaption class=\"wp-element-caption\">Shawn Petrie of PayneWest Insurance talks about sales careers in the insurance industry.<\/figcaption><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\">Meeting sales professionals<\/h2>\n\n\n\n<p>Besides the coursework, \u201cwe want to give students lots of exposure to what sales jobs are like in different industries, such as insurance, finance, or technology,\u201d Balducci says. Through the program, students get to meet industry professionals who are guest speakers in class, mentors, and judges at collegiate sales competitions. \u201cHopefully, at the end of the day, they\u2019ll have a lot of excellent job offers they can choose from,\u201d she says.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/shawn-petrie-70880b12\/\">Shawn Petrie<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/natefulton\/\">Nate Fulton<\/a>, who work for PayneWest Insurance, recently spoke in Balducci\u2019s sales management class, where they discussed opportunities in the insurance industry.<\/p>\n\n\n\n<p>The average age of insurance professionals is 59. With a wave of retirements looming, \u201cwe\u2019re looking at bringing in the next generation\u2014not just to our industry, but to our agency as well,\u201d says Petrie, a regional sales director.<\/p>\n\n\n\n<p>After judging a Carson College sales competition, where they critiqued students performing role plays, PayneWest signed on as a program sponsor.<\/p>\n\n\n\n<p>\u201cWe remember what it was like to get started in the field and how valuable it was when someone was willing to be a mentor, field questions, or open a door,\u201d says Fulton, an agribusiness practice director. \u201cWe\u2019re thrilled to support students interested in sales, which has both tremendous rewards and challenges in earning those rewards.\u201d<\/p>\n\n\n\n<p>C.H. Robinson, a transportation and logistics company, also supports the program as a sponsor. In a typical year, the company hires 5 to 10 WSU graduates for sales roles, says&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/amy-vanderwel-oster-3102b455\/\">Amy VanderWel<\/a>, the company\u2019s principal recruiter for western North America.<\/p>\n\n\n\n<p>\u201cStudents from WSU\u2019s professional sales certificate program understand how to build relationships and identify the needs of customers,\u201d she says. \u201cYou can\u2019t skate through that program. The students work hard at hands-on learning and responding to feedback. They\u2019ve been put in uncomfortable situations to grow their skills, so when they get to the real business world, it\u2019s not as scary.\u201d<\/p>\n\n\n\n<p>Talented salespeople are critical for a company\u2019s growth, and it\u2019s a competitive market for hiring, VanderWel adds. \u201cBeing open to a sales career could have a positive impact on a lot of people\u2019s lives,\u201d she says.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Carson College of Business\u2019s professional sales program recently expanded to the Pullman campus, allowing more WSU students to explore sales as a potential career. Students from all majors are welcome in the program, which teaches highly marketable sales skills.<\/p>\n","protected":false},"author":[634],"featured_media":18160,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[605,425],"tags":[],"_links":{"self":[{"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/posts\/12096"}],"collection":[{"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/users\/634"}],"replies":[{"embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/comments?post=12096"}],"version-history":[{"count":28,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/posts\/12096\/revisions"}],"predecessor-version":[{"id":18835,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/posts\/12096\/revisions\/18835"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/media\/18160"}],"wp:attachment":[{"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/media?parent=12096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/categories?post=12096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/tags?post=12096"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/business.wsu.edu\/edividend\/wp-json\/wp\/v2\/author?post=12096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}