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Dividend The official online magazine of the Carson College of Business

Dean’s Message December 2016

Dear Friends, As a college, we are committed to providing transformational experiences that serve our students for life. And this means every student who is willing and able to do the work we expect. Higher education is an amazing path to opportunity. For many of us, this path was made possible in part by gifts from those who came before us. Those of us who have received this gift in turn have the opportunity—some would say the responsibility—to pay that gift forward. » More ...

Research & Popular Press December 2016


WSU’s Senior Housing Management Class Grows

Nancy Swanger, director of the School of Hospitality Business Management and associate dean, discusses what makes the school’s senior living course successful and attractive to students interested in the senior housing management niche in her article published in the February 11, 2016 issue of the Spokane Journal of Business.

KD Joshi

How Black Men, Vets are Uniquely Qualified for STEM Jobs

K.D. Joshi, professor of management, information systems and entrepreneurship, discusses how military veterans and black men, two groups that have previously lacked opportunities in STEM fields but possess unique soft skills, can meet the need for a larger, skilled workforce across the state of Washington in her article published in the February 19, 2016 issue of the Puget Sound Business Journal.


Free Student Consultancy Helps Farrar’s Bistro Grow

Mistie Josephson, Business Growth MAP manager, WSU Vancouver, describes how MAP students helped Farrar’s Bistro, a neighborhood grill, achieve an 18 percent growth in revenue in her article, published in the April 29, 2016 issue of the Vancouver Business Journal.

Iis Tussyadiah

Co-working spaces may help fuel local tech industry

Iis Tussyadiah, associate clinical professor of hospitality business management, WSU Vancouver, discusses the demand for co-working space in her article, published in the June 3, 2016 edition of the Vancouver Business Journal.


Addressing Ethical Conflicts Directly in the Workplace: Frameworks are Available for Handling Such Issues,

Jane Cote, academic director of the Carson College of Business, WSU Vancouver, and Clair Latham, associate professor of accounting at WSU Vancouver discuss how to respond when values or ethics are challenged in the workplace in their work, published in the July 14, 2016 issue of the Spokane Journal of Business.

Workplace Conflict and Bringing Voice to Your Values

Cote and Latham are also featured in their work, published in the July 15, 2016 issue of the Vancouver Business Journal.


Non-GMO Menu Items Can Earn Higher Markups

Dogan Gursoy, professor of hospitality business management, discusses his study that found customers will pay extra to eat restaurant meals free of genetically modified ingredients in his article, published in the July 28, 2016 issue of Restaurant Hospitality.


Are You Present or Future Oriented?

Jeff Joireman, associate professor of marketing, discusses how spending habits and financial responsibility can be influenced by whether a person is present or future oriented in his article, published in the August 26 issue of the Vancouver Business Journal.


All Facets of Faculty

David Sprott, senior associate dean for faculty, research, and international programs, and Andrew Perkins, associate professor of marketing, discuss strategies to help faculty manage workload and contribute research in his work, published in the August 19, 2016 issue of BizEd.

University faculty and staff

Northwest Wine Schools Embrace Business Coursework

Robert Harrington, professor of hospitality business management, discusses the Wine Business Management Certificate in his article published in the September 21, 2016 issue of Wines & Vines. The certificate is also featured in Sip Northwest Magazine and in Washington Tasting Room Magazine.

Suzi Billington

18 Ideas for Campus Career Center Events and Services

Suzi Billington, director of the Carson Center for Student Success, discusses strategies the Carson Center uses to help students productively use wait time leading up to the fall career expo in the article, published in the September 30, 2016 issue of University Business.

December 2016 New Hires

Carson College of Business portraits Sophia Gaither is the new associate director for employer connections and career outcomes in the Carson Center for Student Success. She oversees the career connections team which embodies employer relations and career education. She previously served as the director of career and professional development for Livingstone College in Charlotte, North Carolina. She has been recognized by colleagues for some of her efforts to improve freshman engagement with career services and access to resources to increase professional development. She earned her B.A. in English from the University of North Carolina at Charlotte and her M.S. in higher education with a specialization in college administration and leadership.
Chelsea Gese, CCOB Graduate Programs Chelsea Gese (’15 Strategic Communication) is the new admissions coordinator for Graduate Programs. She is a new employee at WSU and has many years of experience working in hospitality, client relations, sales, and customer service. She is passionate about the community she lives in and is excited to be working for her alma mater.
CCoB Portraits Courtney Anne Jackson is the new international study abroad coordinator in the Carson Center for Student Success. She recently moved from Washington D.C., and is originally from Quincy, California. She has previously worked supporting international students with Hult International Business School in San Francisco and with the American International Recruitment Council (AIRC) in Bethesda, Maryland. She received her B.A. from Whittier College in Los Angeles County and her M.A. in international education management from the Middlebury Institute of International Studies at Monterey.
CCoB Portraits Robin Olson is the new college facilities coordinator in the Carson College Office of Technology. She has been with the college for the last three years as a student employee and has recently joined the team full-time. She graduated from WSU last May with a bachelor of arts in interior design with an emphasis in sustainable development.
Carson College of Business portraits Ana Maria Sears (’01 Chemical Engineering) is the new employer relations coordinator in the Carson Center for Student Success. She will work with employers who wish to hire WSU students for internships and career positions. After earning her degree, she postponed a professional career to raise four children with her husband, who owns an investment and insurance business in Pullman.
angie_senter Angela Senter (’02 Agricultural Education; ’10 Education) is the new Carson College event coordinator and is located in the marketing and communications unit. Prior to coming to WSU, she worked for the past seven years as an activity director and health care educator for a local senior living facility.
mitch-_swanger Mitch Swanger (’14 M.A.Ed.) , former graduate recruitment and admissions manager, is now the Graduate Programs coordinator for online programs.

NIC Scholarship

In September, Anna Lee and Marlo Pettie, WSU hospitality business management seniors, received scholarship support from the National Investment Center for Seniors Housing & Care (NIC) to attended the NIC conference in Washington, D.C. » More ...