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Washington State University

Frequently Asked Questions

Amidst COVID-19
Q.
Where can I find daily WSU updates related to COVID-19?

A.
Daily updates from Washington State University regarding COVID-19 can be found at https://wsu.edu/covid-19/.

Q.
What is the plan for Study Abroad programs?

A.
The 2020 MBA Study Abroad trip to Prague has been cancelled. Students who had previously signed up to go have all been notified. We are planning another trip for 2021 but we do not know the destination at this time. Students will be notified when a trip location has been selected for 2021. Additionally, you may find the university’s response to study abroad for 2020 here.

Q.
What do I do if myself or a family member contract COVID-19?

A.
If you find that you or a family member has contracted COVID-19, please go to https://registrar.wsu.edu/academic-regulations/ and search “illness” to find the WSU policy for any illness/\ and medical leave information.

Q.
Is the Bookie open and do they ship course materials?

A.
Yes.

From the Bookie Website:
We are Open!

We are ready to serve you! In order to keep you and our staff safe, we have implemented: social distancing measures, rigorous cleaning protocols, sneeze guards at checkout, contactless payment, reduced occupancy, customer & employee mask requirements.

For your convenience, we are now offering curbside pickup – contact us with your request.

We continue to process online orders for delivery direct to you. Course material orders will take priority and we will strive to ship them out within 1-2 business days. All other orders may experience longer shipping times than usual based on local conditions. We also have expanded our availability of digital course materials which provides you access to your materials immediately after order processing.

We look forward to seeing you soon!

Q.
What do I do if my Military benefits are placed on hold due to COVID-19?

A.
For military benefit questions, students can directly contact Matt Beer at matthew.beer@wsu.edu or speak to someone from the WSU Office of Veterans Affairs at veterans@wsu.edu.

Q.
If we petition for a late drop of a class for reasons related to COVID-19, will it be approved?

A.
Each petition is considered individually and approved on the merits of the petition.

Q.
How flexible are faculty going to be with assignment deadlines during this time?

A.
Faculty will work with students individually for reasonable accommodations and extensions.

Q.
What happens if I need an Incomplete in a course?

A.
Students need to work with the instructor of the course to ask for an Incomplete. Typically, a student and instructor come to an agreement about when the work will be completed so a final grade can be given. You may also find the University’s Incomplete policy here, by typing “incomplete” in the top search bar on the web page. Additionally, you may find the University’s Incomplete agreement form here.