Carson College of Business School of Hospitality Business Management

School of Hospitality Business Management

Undergraduate programs that can take you around the world

A bachelor of arts in Hospitality Business Management provides you with specialized instruction in the operation of hospitality-industry businesses.

Learning from faculty members with vast industry experience, you’ll master the fundamentals of operating hotels, restaurants, managed services venues, and tourist destinations—whether they’re located in the U.S. or around the world. Top industry leaders speak in your classes. Hands-on instruction and real-world experiences build the skills you need to launch a successful career.

The program will prepare you to succeed in the management of:

  • operations
  • revenues
  • sales
  • service
  • event planning
  • consulting

The School of Hospitality Business Management consistently ranks among the top 5 percent of the 170 similar programs in the nation. Alumni live and work in nations around the world.

Real-world learning

By the time you graduate, you will have achieved the following:

  • Worked 1,000 hours in the hospitality industry, earning employer evaluation scores of 80% or higher.
  • Applied hospitality business leadership skills to solve problems.
  • Identified service issues and proposed solutions, considering the interests of stakeholders.
  • Worked with a team to evaluate a hospitality operation, present findings, and propose solutions to perceived problems, considering implications for stakeholders.
  • Deepened your understanding of different cultures and their associated business operations, preferably through studying abroad.

International learning opportunities

Since 1984, nearly 1,000 WSU students have studied at or received their WSU degree through César Ritz Colleges in Switzerland—a traditional Swiss hospitality school. The Brig campus of Cesar Ritz is the site of the Carson College Switzerland International Center.

Work experience/internship requirement

You will apply the theories you learn in the classroom by working in hospitality businesses. As a major in hospitality business management or wine business management, you must complete an industry internship or work experience requirement: 1,000 hours for a major and 400 hours for a minor. Searching for jobs is made easy by the fact that industry partners regularly visit campus to recruit interns and graduates.


In the Marriott Hospitality Teaching Center, you’ll learn in a state-of-the-art teaching/production kitchen, an elegant dining room, and a wine-tasting area. This extraordinary learning environment was made possible through a generous donation from the J. Willard and Alice S. Marriott Foundation.


The School hosts 2 events specifically designed to connect hospitality business management students with employers in the hospitality industry.


In addition to the Pullman campus, the School offers degree programs at these locations:

University Center of North Puget Sound (Everett)

For transfer students. You must complete a set of prerequisite courses to apply.


The only hospitality bachelor’s degree program in the Southwest Washington and Portland metropolitan area


Study at César Ritz Colleges in Switzerland—a traditional Swiss hospitality school.


The School awards about $100,000 annually in scholarships to deserving students.

Programs of study


Hospitality business management major
Course requirements

Hospitality business management minor
Course requirements

Wine business management major
Course requirements

Wine business management

The major in wine business management is a first-of-its-kind interdisciplinary degree that brings together viticulture, enology, and business. It was developed in response to the growth and significance of the business of wine in Washington state. The program’s overarching objective is to provide a pool of highly skilled business leaders focused on the burgeoning wine industry.

Toward this effort, graduates of the program will be educated across a broad range of wine business and related functional areas from the management of wine production to the identification and development of demand generators.


Ph.D. in business administration with a concentration in hospitality and tourism

Program information:

Dr. Dennis Reynolds

Prerequisites, admissions, and advising:

Lisa Hunter



The School of Hospitality Business Management
Todd Hall 342
PO Box 644736
Washington State University
Pullman, WA USA 99164-4736
Fax: 509-335-7736


Office hours: M–F, 8:00–12:00 a.m., 1:00–5:00 p.m.

Director: Nancy Swanger
Administrative Assistant: Anita Young

Internships and Recruiting: Michelle Snyder

Washington State University